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Senior Solution Consultant

1 hour ago
Australia
Full-time
Senior
Implementation Consultant
Customer and Technical Support
AWS Azure CI/CD GCP Grafana Java JavaScript .NET New Relic Prometheus Python React Ruby
Apply Now
New Relic

New Relic

New Relic provides a comprehensive observability platform that enables engineers to monitor, debug, and enhance the performance of their entire software stack through real-time analytics and insights.

Internet Software & Services
1K-5K
Founded 2008
$520M raised
View All Jobs 24

Description

  • Develop deep expertise in New Relic products and services.
  • Partner with sales to qualify prospects and expansion opportunities from both technical and business perspectives.
  • Lead value and solution discovery workshops to understand customer challenges.
  • Create and present technical proofs through demos, presentations, workshops, and business value assets.
  • Develop and present points of view that show the value of standardizing on the New Relic platform.
  • Design and execute proof-of-concept and pilot engagements aligned to customer business outcomes.
  • Identify and resolve critical business and technical issues involving customers, partners, and colleagues.
  • Contribute directly to revenue goals for the assigned territory.
  • Collaborate with account teams to address business and technical problems.
  • Provide feedback to product management on enhancements that address customer needs.
  • Stay current on competitive analysis and market differentiation.
  • Build relationships with customer stakeholders and executives and support marketing and advocacy activities.

Requirements

  • 8+ years of pre-sales experience or similar customer-facing technical experience preferred.
  • Experience with monitoring and observability, including AWS, GCP, Azure, DevOps, CI/CD, AIOps, logging, data analytics, and visualization.
  • Experience with open source technologies such as Prometheus, Grafana, Opencensus, and ELK preferred.
  • Development experience in one or more languages: Java, .NET, Ruby, C/C++, Python, JavaScript, or React.
  • Strong understanding of cloud architecture, networking, Infrastructure as Code, and serverless computing.
  • Excellent written, verbal, presentation, and interpersonal skills.
  • Strong problem-solving skills.
  • Understanding of value-based selling in customer-facing roles.
  • Strong balance of sales, business, and technical skills.
  • Experience working with enterprise customers in industries such as Digital Natives, ECommerce/Retail, Healthcare, Media and Entertainment, Telco, Financial Services, Gaming, Hospitality, and Travel preferred.
  • Passion for technology and a desire to learn.
  • Willingness to travel.
  • Visa sponsorship is not available for this position.

Benefits

  • Flexible workforce model with fully office-based, fully remote, or hybrid options.
  • Reasonable accommodations available during the application or recruiting process.
  • Consideration of qualified applicants with arrest and conviction records in accordance with applicable law.

Interested in this position?

Apply directly on the company website

Apply Now

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