Senior Partner Solutions Consultant

2 months ago
Full-time
Senior
Customer and Technical Support
New Relic

New Relic

New Relic provides a comprehensive observability platform that enables engineers to monitor, debug, and enhance the performance of their entire software stack through real-time analytics and insights.

Internet Software & Services
1K-5K
Founded 2008
$520M raised

Description

  • Design and execute enablement plans for assigned partners through workshops, train-the-trainer sessions, and technical coaching.
  • Act as an observability architect for high-value partner-led opportunities, supporting solution design, demonstrations, and proofs of value.
  • Coordinate between internal teams and partners to guide customer opportunities sourced through the partner ecosystem.
  • Maintain project discipline by tracking risks, resource utilization, and engagement status in central systems.
  • Oversee partner-led project delivery with New Relic Professional Services to ensure quality outcomes.
  • Serve as a technical escalation point and guide partners through implementation playbooks and delivery best practices.
  • Monitor project health against customer satisfaction targets and delivery expectations.
  • Share partner and customer feedback with Product and Practice teams to inform roadmap and go-to-market strategy.
  • Support partner sales managers and ecosystem partners across the full partner lifecycle.

Requirements

  • 5+ years of hands-on experience in technical consulting, solutions architecture, or senior engineering roles focused on cloud and application performance technologies.
  • Deep technical knowledge of observability concepts, including APM, infrastructure, and log management.
  • Ability to communicate technical value effectively to both engineers and leadership.
  • Exceptional communication and negotiation skills with the ability to influence stakeholders without direct authority.
  • Understanding of how to build sustainable technical businesses within partner networks such as SIs, MSPs, and resellers.
  • Ability to manage multiple workstreams with clear expectations, milestone tracking, and measurable outcomes.
  • Experience in capacity planning and advising partners on resource needs for upcoming project pipelines.
  • Visa sponsorship is not available for this position.
  • Ability to pass employment verification and a criminal background check, and potentially an export compliance assessment where required.

Benefits

  • Estimated on-target earnings of $203,000 to $254,000 USD.
  • Commission plan eligibility as part of the role’s sales incentive structure.
  • Healthcare, dental, and vision coverage.
  • Parental leave and planning benefits.
  • Mental health benefits.
  • 401(k) plan with company match.
  • Flexible time off plus 11 paid holidays.
  • Volunteer time off.
  • Flexible work model with fully office-based, fully remote, or hybrid options.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Regional Director of Referrals

Morgan & Morgan 1K-5K Specialized Consumer Services

Morgan & Morgan is hiring a Regional Director of Referrals to lead multi-state referral partnerships and manage a team of Referral Managers focused on growing the firm’s case pipeline.

Salesforce
15 hours ago

Channel Manager, Global Systems Integrators

SpyCloud 51-250 Internet Software & Services

SpyCloud is hiring a Channel Manager, Global Systems Integrators to build and grow strategic GSI partnerships across the U.S. and Canada and drive partner-led revenue, adoption, and go-to-market execution.

CRM Cybersecurity
15 hours ago

Senior Airport Partnership Manager

Flix SE 1001-5000 Travel tech

Flix is hiring a Senior Airport Partnership Manager to lead airport partnership expansion across North America and own the full lifecycle of strategic relationships, tenders, and contract negotiations with public and commercial stakeholders.

Agile
15 hours, 15 minutes ago

Partner Director, QTSP Services (f/m/d)

IDnow 251-1K IT Services

IDnow is hiring a remote Partner Director, QTSP Services in the United Kingdom to build and manage strategic partner relationships that expand the reach of its qualified trust services across Europe.

15 hours, 15 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers