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Senior Partner Solutions Consultant

1 hour, 57 minutes ago
United States
Full-time
Senior
Implementation Consultant
Customer and Technical Support
Apply Now
New Relic

New Relic

New Relic provides a comprehensive observability platform that enables engineers to monitor, debug, and enhance the performance of their entire software stack through real-time analytics and insights.

Internet Software & Services
1K-5K
Founded 2008
$520M raised
View All Jobs 73

Description

  • Design and execute enablement plans for assigned partners through workshops, train-the-trainer sessions, and technical coaching.
  • Act as an observability architect for high-value partner-led opportunities, supporting solution design, demonstrations, and proofs of value.
  • Coordinate between internal teams and partners to guide customer opportunities sourced through the partner ecosystem.
  • Maintain project discipline by tracking risks, resource utilization, and engagement status in central systems.
  • Oversee partner-led project delivery with New Relic Professional Services to ensure quality outcomes.
  • Serve as a technical escalation point and guide partners through implementation playbooks and delivery best practices.
  • Monitor project health against customer satisfaction targets and delivery expectations.
  • Share partner and customer feedback with Product and Practice teams to inform roadmap and go-to-market strategy.
  • Support partner sales managers and ecosystem partners across the full partner lifecycle.

Requirements

  • 5+ years of hands-on experience in technical consulting, solutions architecture, or senior engineering roles focused on cloud and application performance technologies.
  • Deep technical knowledge of observability concepts, including APM, infrastructure, and log management.
  • Ability to communicate technical value effectively to both engineers and leadership.
  • Exceptional communication and negotiation skills with the ability to influence stakeholders without direct authority.
  • Understanding of how to build sustainable technical businesses within partner networks such as SIs, MSPs, and resellers.
  • Ability to manage multiple workstreams with clear expectations, milestone tracking, and measurable outcomes.
  • Experience in capacity planning and advising partners on resource needs for upcoming project pipelines.
  • Visa sponsorship is not available for this position.
  • Ability to pass employment verification and a criminal background check, and potentially an export compliance assessment where required.

Benefits

  • Estimated on-target earnings of $203,000 to $254,000 USD.
  • Commission plan eligibility as part of the role’s sales incentive structure.
  • Healthcare, dental, and vision coverage.
  • Parental leave and planning benefits.
  • Mental health benefits.
  • 401(k) plan with company match.
  • Flexible time off plus 11 paid holidays.
  • Volunteer time off.
  • Flexible work model with fully office-based, fully remote, or hybrid options.

Interested in this position?

Apply directly on the company website

Apply Now

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