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Sr. AWS Developer, Managed Services

1 hour, 52 minutes ago
Colombia
Full-time
Senior
Backend Engineer
Software Development
AWS C# CI/CD Cisco CloudFormation CRM Java JavaScript JSON .NET Node.js Python REST API Salesforce Twilio WebRTC
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NeuraFlash

NeuraFlash

NeuraFlash specializes in providing custom AI business solutions by integrating Salesforce's Success Platform with artificial intelligence and machine learning, enhancing customer experiences through consulting, UX design, and implementation services a...

IT Services
251-1K
Founded 2016
View All Jobs 69

Description

  • Work closely with a Solution Architect to deliver successful contact center solutions.
  • Provide technical advisory support during business process reviews to identify customer requirements and processes.
  • Translate functional user stories into technical details and solutions.
  • Configure Salesforce Service Cloud Voice and Amazon Connect solutions.
  • Develop solution designs using best practices and programming principles.
  • Lead a development team by distributing tasks and performing code reviews.
  • Deliver technical end-user training and documentation.
  • Serve as the lead technical resource on enterprise-level projects with minimal direction.

Requirements

  • Experience with hands-on programming in Python, Java, C#, .NET, or Node.js.
  • Experience building integrations across multiple systems and REST APIs.
  • Knowledge of JSON format and related services.
  • Strong troubleshooting and debugging skills.
  • Experience with CloudFormation and Lambda integrations.
  • Experience implementing CI/CD pipelines or Infrastructure as Code.
  • Experience with WFM, CRM, and contact center solutions (preferred).
  • Experience with communications protocols and APIs such as WebRTC and SIP (preferred).
  • Experience with contact flow implementation, Lex integration, and contact center routing (preferred).
  • Advanced knowledge of AWS services and cloud architecture (preferred).
  • Familiarity with Salesforce Service Cloud (preferred).
  • Experience with other contact center platforms such as Genesys, Cisco, Avaya, or Twilio (preferred).
  • AWS Cloud Practitioner Certification (preferred).
  • AWS Developer Associate Certification or Professional (preferred).
  • AWS Solution Architect Certification or Professional (preferred).
  • Salesforce Certified Administrator (preferred).
  • Salesforce Certified Platform Developer I (preferred).

Benefits

  • Remote and in-person work options, with over half of the team working remotely.
  • Up to 25% travel for roles where travel is required.
  • Flexible scheduling with a trust-based culture that values outcomes over hours worked.
  • Collaborative environment with regular town halls and company meetings.
  • Frequent team celebrations and social events.

Interested in this position?

Apply directly on the company website

Apply Now

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