Performance Account Manager

2 months, 3 weeks ago
Part-time
Mid Level
Sales and Business Development
nasoft

nasoft

اكتشف كيف تساعدك ناس سوفت في بناء فرق عمل استثنائية من خلال خدمات التوظيف المتخصص، التعهيد، وإدارة الموارد البشرية باستخدام أحدث التقنيات

Description

  • Conduct the initial meeting with customers to understand store dimensions, set goals, and agree on budgets.
  • Create and maintain customer accounts and project data on Notion (or equivalent CRM), including adding preliminary data and periodic reports.
  • Create and manage client communication channels (WhatsApp groups) to follow up on work and share updates.
  • Ensure all access permissions are obtained for customers' advertising and social media accounts.
  • Write the agreed plan of work, add it to Notion, share it with the client, and keep it updated.
  • Develop tasks periodically, assign them to team members, and follow up to ensure timely implementation.
  • Supervise all project processes, take ownership of achieving the project's results, and work to meet agreed digital goals.
  • Prepare and send weekly progress updates in the WhatsApp group and monthly reports summarizing tasks and achievements.
  • Create and send invoices to customers and follow up on payments; conduct periodic client meetings and respond to client questions.

Requirements

  • Bachelor's degree.
  • 2–4 years of experience as an Account Manager or Account Executive.
  • Experience working in digital marketing agencies (required).
  • Experience using account management/CRM software such as Notion or HubSpot.
  • Experience with KSA clients (preferred).
  • Strong account management, problem-solving, and client-handling skills.
  • Intermediate English language skills (minimum).
  • Ability to work and learn in a fast-paced environment.
  • Ability to work effectively in teams.

Benefits

  • 5-day workweek (Sunday to Thursday), 9 AM to 6 PM; weekends Friday and Saturday.
  • Social insurance.
  • Private medical insurance.
  • Defined career path opportunities.
  • Learning and development support.
  • Gym subscription discount.

Interested in this position?

Apply directly on the company website

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