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Technical Trainer - Heavy Duty Mechanic's

2 weeks, 6 days ago
United States
Full-time
Mid Level
Training Manager
Customer and Technical Support
Apply Now
Motor Coach Industries

Motor Coach Industries

Motor Coach Industries (MCI) is the largest manufacturer and marketer of intercity, over the road highway coaches in the U.S. and Canada. With popular models like the J4500, E4500, and Buy America compliant D Series, MCI serves leading tour, charter, s...

Automotive
1K-5K
Founded 1933
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Description

  • Deliver technical training in classroom, shop, depot, field, and customer-site environments across Canada and the United States.
  • Train internal technicians and customer maintenance teams on preventive maintenance, diagnostics, repair procedures, and best practices.
  • Provide hands-on instruction, shop demonstrations, and simulated troubleshooting exercises.
  • Develop, revise, and improve training curriculum, presentations, manuals, job aids, videos, and e-learning content.
  • Coordinate training schedules, travel, and program delivery with internal teams, service centers, and customer locations.
  • Maintain accurate records for attendance, certifications, competencies, and completed training programs.
  • Use field issues, warranty trends, and service data to identify skill gaps and build targeted retraining programs.
  • Partner with Engineering, Service, Warranty, Parts, and Operations teams to keep training content current and relevant.
  • Support onboarding, apprenticeship, technician development initiatives, special projects, product launches, and technical initiatives.
  • Act as a technical resource to improve service consistency, technician capability, fleet reliability, and uptime.

Requirements

  • 3–5+ years of hands-on experience as a Bus or Coach Technician, Mechanic, Field Service Technician, or in a similar heavy-duty fleet role, and/or experience in technical training or technician development.
  • Experience supporting transit buses, motor coaches, or commercial fleet equipment is strongly preferred.
  • Proven ability to teach technical concepts through classroom instruction, practical demonstrations, and hands-on skills development.
  • Experience developing curriculum, presentations, SOPs, manuals, or other structured learning materials is an asset.
  • Strong knowledge of heavy-duty vehicle systems including engines, transmissions, brakes, suspension, HVAC, electrical, pneumatic, hydraulic, drivetrain, and multiplexing systems.
  • Ability to build trust and credibility in shop, field, and customer environments through practical expertise and professional presence.
  • Industry certifications or technical training credentials such as ASE, Red Seal, CDL endorsements, Cummins, Allison Transmission, HVAC/EPA 609, OEM product training, or high-voltage/EV certifications are considered assets.
  • Organized and self-directed with the ability to manage multiple priorities, travel schedules, and a flexible work schedule.
  • Ability to travel up to 60% throughout Canada and the United States based on operational and customer needs, with approximately 60% travel for Kentucky-based candidates and 70–75% for candidates outside Kentucky.
  • Ability to lift up to 50 lbs. regularly (75 lbs. with assistance), stand and walk for extended periods, work in confined spaces or on elevated surfaces, and operate in varied environmental conditions while wearing PPE.

Benefits

  • Salary range of $85,000–$90,000 per year.
  • Immediate benefit eligibility with a comprehensive benefits package.
  • Paid holidays and vacation.
  • 401(k) with a generous company match.
  • On-the-job training in a continuous learning environment.
  • Advancement opportunities within the family of companies.
  • Inclusive workplace culture that values and empowers team members.

Interested in this position?

Apply directly on the company website

Apply Now

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