Motive

Motive (ex KeepTruckin) provides AI dashcams, ELD compliance, GPS tracking, and fleet management solutions to over 120,000 businesses in the physical economy, enhancing safety, productivity, and profitability.

Road & Rail

Industrials

1K-5K (3500)

Founded 2011

$567M raised

10 open positions

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Director, Commercial Sales & Account Management

1 day, 14 hours ago

United States

Full-time

Lead

Account Manager

Customer and Technical Support

Salesforce

Apply Now

Motive

Road & Rail

1K-5K

Founded 2011

$567M raised

View All Jobs 10

Description

Direct and coach frontline managers to achieve quarterly targets and build a culture of accountability, continuous improvement, and customer satisfaction.
Recruit, hire, and develop sales talent and build a bench of future leaders.
Lead a 100+ person offshore team of Account Managers and sellers managing complex customer relationships across multiple industries and product lines.
Partner with Marketing, Product, Sales, Onboarding, and Strategy to shape customer experience, roadmap input, incentive plans, and GTM strategy.
Track, analyze, and report on performance metrics, forecasting, and pipeline data to guide decisions and close gaps.
Own upsell, cross-sell, engagement, and retention strategy to drive Net ARR growth.
Serve as the escalation point for complex deals and use executive relationships to resolve customer challenges.
Build and refine scalable processes that improve team efficiency and performance.

Requirements

10+ years of experience in SaaS sales, account management, or customer success.
4+ years of experience in a leadership role.
Proven success leading SMB, Commercial, or Mid-Market segments through complex deal cycles and strategic renewals.
Experience leading offshore Sales, Account Management, or Customer Success teams is preferred.
Strong operational acumen with experience using Salesforce, dashboards, AI tools, forecasting models, and pipeline analytics.
Experience with value-based selling and/or multi-product growth motions.
Excellent communication and cross-functional collaboration skills.
Ability to influence stakeholders up, down, and across the organization.
Proven ability to build and scale teams in fast-paced, high-growth SaaS environments.
Authorization to receive and access U.S.-controlled commodities and technologies is required.

Benefits

On-target earnings of $240,000-$300,000 USD (base pay plus commissions).
Restricted stock units may be included for certain roles.
Health, pharmacy, optical, and dental benefits.
Paid time off and sick time off.
Short-term and long-term disability coverage.
Life insurance.
401(k) contribution.
Equal opportunity employer with a diverse and inclusive workplace.

Interested in this position?

Apply directly on the company website

Apply Now

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