Employee Relations Advisor

37 minutes ago
Full-time
Senior
HR and Recruiting
Monzo

Monzo

Monzo is a digital retail bank and fintech company that provides smart banking solutions through its smartphone app. With over 8 million users, Monzo offers intelligent notifications, instant balance updates, and financial management tools to help user...

Banks
1K-5K
Founded 2015
$1100M raised

Description

  • Advise managers and People Partners on complex, sensitive, and high-risk employee relations matters.
  • Manage cases involving performance, conduct, grievances, absence, capability, organizational change, and other workplace issues.
  • Adapt ER guidance to local employment laws, regulations, cultures, and practices across jurisdictions, particularly Spain.
  • Coach managers and ER colleagues to build confidence, sound judgement, and independent decision-making.
  • Support ACAS Early Conciliation, Employment Tribunal claims, and other employment disputes with Legal and external counsel.
  • Maintain accurate, confidential case documentation and high-quality data in case management systems.
  • Analyze ER and People data to identify trends, risks, and practical improvement opportunities.
  • Design and improve People policies, ER frameworks, processes, manager training, and knowledge-sharing initiatives.
  • Monitor employment law, case law, regulatory, and ER practice developments across the global footprint.
  • Lead and contribute to ER and wider People projects from concept through implementation.

Requirements

  • Experience as an Employee Relations specialist with strong knowledge of employment law and ER best practice.
  • Experience managing complex, sensitive, and higher-risk ER cases independently.
  • Experience supporting ACAS Early Conciliation and/or Employment Tribunal claims.
  • Experience working in a global or multi-jurisdictional ER environment, including adapting to different legal and cultural contexts.
  • Strong ability to challenge, influence, and build trusted relationships with managers and senior stakeholders.
  • Experience coaching and developing managers or colleagues.
  • Proactive, organized, and comfortable managing ambiguity, competing priorities, and complex work.
  • Ability to use data and insights to identify ER trends, risks, and improvement opportunities.
  • Commitment to fair, respectful, and empathetic employee experiences.
  • CIPD or another relevant employment law or HR qualification preferred; experience designing ER policies, frameworks, or training is also preferred.

Benefits

  • £34,000–£46,000 salary plus performance-based incentive awards.
  • London, Cardiff, or UK-remote working options, with occasional London meetings.
  • Flexible working hours and distributed-work support.
  • £1,000 annual learning budget for books, courses, and conferences.
  • Company-provided MacBook and additional home-working setup support for fully remote employees.
  • Additional benefits available through Monzo’s employee benefits program.

Interested in this position?

Apply directly on the company website

Apply Now

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