Senior Analyst, GTM Operations

1 hour, 21 minutes ago
Full-time
Senior
Data Science and Analytics
MongoDB

MongoDB

MongoDB provides a developer data platform that simplifies data management and accelerates application development, enabling businesses to leverage modern database technology for innovative solutions across various industries.

Internet Software & Services
1K-5K
Founded 2007

Description

  • Partner with Sales, Solution Architects, Customer Success, and other GTM teams to design and optimize customer lifecycle processes.
  • Own the development and improvement of global operational processes to ensure scalability and consistency across regions.
  • Translate business needs into system and tooling improvements with CRM Engineering and GTM Systems teams.
  • Improve pipeline visibility, activity tracking, and customer health signals across GTM teams.
  • Define and monitor key performance indicators and operational metrics to measure GTM initiative impact.
  • Lead and support cross-functional projects and ensure they align with business priorities.
  • Establish governance frameworks and documentation to support process clarity, adoption, and continuous improvement.
  • Identify operational inefficiencies and propose data-driven solutions to improve productivity and customer outcomes.
  • Collaborate with multiple stakeholders across regions to align priorities and deliver measurable impact.

Requirements

  • Bachelor’s degree in Business, Economics, Finance, Computer Science, or a related field.
  • 4-6+ years of experience in GTM Operations, Sales Strategy, Consulting, or Analytics.
  • Experience managing and implementing projects with multiple stakeholders.
  • Strong analytical mindset with the ability to solve complex problems and recommend efficiency improvements.
  • Strong communication skills and the ability to influence both business and technical stakeholders.
  • Deep experience with CRM systems, particularly Salesforce, and familiarity with GTM tooling.
  • Strong organizational skills and the ability to manage multiple priorities in a fast-paced, globally distributed environment.
  • Experience in a consumption or pay-as-you-go business model is a plus.
  • Must be based in the United States for hybrid or remote work.
  • Experience driving process improvement and optimizing operations for a GTM organization.

Benefits

  • Base salary range of $78,000-$111,000 USD for U.S.-based candidates.
  • Equity and participation in the employee stock purchase program.
  • Flexible paid time off.
  • 20 weeks of fully paid gender-neutral parental leave.
  • Fertility and adoption assistance.
  • 401(k) plan.
  • Mental health counseling and access to transgender-inclusive health insurance coverage.
  • Health benefits offerings.

Interested in this position?

Apply directly on the company website

Apply Now

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