Technical Billing Lead

7 hours, 21 minutes ago
Lead
Operations
Mitratech

Mitratech

Mitratech specializes in automating processes through innovative solutions and services in compliance, risk management, enterprise HR, and legal operations, empowering organizations to effectively manage risks and scale for future growth.

Professional Services
1001-5000
Founded 1987
$3M raised

Description

  • Resolve complex, non-standard, and high-risk billing scenarios across products, entities, and billing models.
  • Interpret commercial arrangements and determine appropriate billing treatment.
  • Investigate cross-system billing discrepancies, identify root causes, and implement resolutions.
  • Serve as a senior technical escalation point for billing issues without established procedures.
  • Analyze billing data and transaction flows across Salesforce Billing/CPQ, NetSuite, and other billing or ERP platforms.
  • Partner with Business Systems and Operations teams on requirements, testing, controls, and process improvements.
  • Support acquisition and integration discovery, migration design, testing, reconciliation, and post-migration validation.
  • Standardize, simplify, automate, or eliminate billing processes to support the future operating model.
  • Create process documentation and controls, cross-train team members, and mentor billing specialists.
  • Lead technical billing workstreams and influence senior stakeholders and cross-functional partners.

Requirements

  • Reside in Mexico; applications from candidates outside Mexico will not be considered.
  • 6+ years of experience in Billing, Revenue Operations, Finance Operations, or a related field.
  • Experience managing complex or non-standard billing environments.
  • Strong understanding of end-to-end Order-to-Cash processes and downstream impacts on revenue, cash application, and accounting.
  • Experience working across multiple billing, CRM, and ERP systems.
  • Advanced analytical, reconciliation, root-cause analysis, and structured problem-solving capabilities.
  • Strong Excel and data-analysis skills.
  • Knowledge of billing controls, contract interpretation, and financial-process dependencies.
  • Ability to communicate complex technical issues clearly to operational and senior stakeholders.
  • Experience with Salesforce Billing/CPQ and NetSuite is advantageous; experience with system implementations, migrations, acquisitions, or integrations is strongly preferred.

Benefits

  • Diverse and inclusive global work culture.
  • Learning and professional development opportunities.
  • Opportunity to work with complex, leading-edge technologies.
  • Collaborative, globally distributed team environment.

Interested in this position?

Apply directly on the company website

Apply Now

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