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Head of GTM Systems & AI (m/f/d)

14 hours, 52 minutes ago
Germany
Full-time
Executive
Sales Operations
Artificial Intelligence and Machine Learning
CRM LLM Salesforce
Apply Now
360Learning

360Learning

360Learning offers a comprehensive digital learning platform that empowers organizations to collaboratively create, deliver, and enhance training courses, leveraging data and AI to engage learners and trainers while facilitating continuous upskilling f...

Diversified Consumer Services
201-500
Founded 2010
$243M raised
View All Jobs 43

Description

  • Own the GTM AI operating model, including skills, agent evaluations, costs, adoption, and ROI.
  • Design the long-term GTM systems strategy across CRM, marketing automation, customer success tooling, and AI; determine build-versus-buy decisions.
  • Turn ambiguous business challenges into scalable products, systems, and AI agents in partnership with GTM, Data, Enablement, and Engineering leaders.
  • Lead and coach five senior individual contributors across Salesforce, marketing/BDR, customer success systems, and web operations.
  • Set and uphold standards for documentation, testing, and deployment.
  • Manage vendors end to end, including evaluations, quarterly keep-or-kill reviews, renewals, and the commercial-stack renewal cycle.
  • Define quarterly objectives and a 12–18-month roadmap for systems infrastructure, operating practices, and the AI portfolio.
  • Launch AI agents that monitor business data and proactively engage stakeholders, with defined owners and outcome measures.
  • Drive adoption and change management for new GTM capabilities across distributed commercial teams.
  • Measure and demonstrate capacity and business impact created for the commercial organization.

Requirements

  • 5+ years of experience in GTM systems, AI workflow products, revenue technology, enterprise SaaS, or an adjacent technical product management or consulting path.
  • Experience designing and shipping reliable, scalable systems with a strong AI mandate.
  • Fluency with modern GTM systems, such as Salesforce, marketing automation, enrichment, routing, attribution, lead-to-quote, billing, or customer lifecycle tools.
  • Deep Salesforce expertise is strongly preferred.
  • Experience building with AI tooling, including LLM-based agents, plugins or skills, business-system connectors, and agent evaluations.
  • Ability to assess business processes, identify where AI adds value, and determine when automation is appropriate across the revenue engine.
  • Experience defining KPIs, running experiments, and using data to measure impact on pipeline, conversion, efficiency, and revenue.
  • Experience leading vendor evaluations and managing technology vendors end to end.
  • Ability to coach senior ICs and maintain high standards for documentation, testing, and deployment.
  • Fluent English (US/UK) or French at B2 level or equivalent.

Benefits

  • Compensation package with base salary, variable compensation, and equity.
  • Medical insurance.
  • Work-from-home perks and fully remote work available anywhere in Germany.
  • Flexible working hours.
  • Gym subscription.
  • One month of parental leave for the second parent.
  • Employee resource groups, including Mental Health, Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity.
  • Corporate social responsibility initiatives.

Interested in this position?

Apply directly on the company website

Apply Now

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