RemoteLeaf Logo
Log in Sign up

Success Specialist

3 weeks, 5 days ago
Mexico, Argentina, Chile, Colombia, Ecuador, Philippines
Full-time
Junior
Customer Success
Customer and Technical Support
CRM
Apply Now
Metova

Metova

Metova specializes in developing mobile applications and digital solutions, leveraging an agile process to enhance design, usability, and marketing strategies while providing expert consultancy to drive digital transformation for startups and enterpris...

Internet Software & Services
51-250
Founded 2006
View All Jobs 13

Description

  • Contact new provider signups by phone, text, and email.
  • Guide providers through onboarding, activation, and account setup.
  • Follow up on incomplete registrations, missing documents, and pending requirements.
  • Schedule onboarding calls and support providers throughout the activation process.
  • Handle inbound customer support inquiries by phone, email, and text.
  • Coordinate communication between providers and homeowners and assist with issue resolution.
  • Maintain accurate CRM records, activity notes, and pipeline updates.
  • Conduct customer satisfaction and quality follow-ups after services are completed.
  • Support review generation and reputation management efforts.
  • Assist with lead follow-up, appointment scheduling, and provider re-engagement initiatives.

Requirements

  • Advanced English level (C1) is required.
  • Strong verbal and written communication skills are required.
  • Customer service, customer success, sales, or administrative experience is preferred.
  • Comfortable making outbound calls and conducting follow-up communications.
  • Basic computer proficiency is required.
  • Familiarity with CRM systems is required.
  • Available to work Monday to Friday, 8:00 AM–3:00 PM, and Saturday, 8:00 AM–12:00 PM (EST / MT / CT).
  • Able to work remotely.
  • Interest in relationship-building, problem-solving, and supporting day-to-day operations.

Benefits

  • $500 USD per month compensation.
  • Remote work arrangement.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

ePlus

Customer Success Associate (Req #1321)

ePlus 1K-5K IT Services

ePlus is hiring a Customer Success Associate to manage managed services relationships for mid-tier client accounts, driving customer satisfaction, retention, and value realization across service delivery and account support.

United States Full-time Junior Customer Success
$60k-$75k
15 hours, 23 minutes ago
WelbeHealth

Medi-Cal Coverage Advocate

WelbeHealth 251-1K Family Services

WelbeHealth is hiring an Eligibility & Coverage Advocate to support seniors in maintaining Medicaid, Medicare, and SSI eligibility through participant guidance, documentation follow-up, and case resolution.

United States Full-time Mid Level Customer Success
$53k-$70k
15 hours, 38 minutes ago
Burq

Customer Success Engineer

Burq 11-50 Air Freight & Logistics

Burq is hiring a Customer Success Engineer to own the technical and commercial success of key enterprise accounts supporting delivery and logistics integrations.

United States Canada Full-time Mid Level Customer Success
JavaScript Looker Metabase Python REST API SQL Tableau
15 hours, 53 minutes ago
InStride Health

Patient & Family Advisor

InStride Health 51-250 Health Care Providers & Services

InStride Health is hiring a full-time Patient and Family Advisor to be the first point of contact for families seeking pediatric anxiety and OCD care and to help them navigate access, insurance, and onboarding.

United States Full-time Junior Customer Success Customer Support
$57k-$57k
CRM HIPAA Salesforce Zoho CRM
16 hours, 8 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers