Danish Speaking Customer Service Agent - Work In Bulgaria - Paid Relocation

1 hour, 24 minutes ago
Full-time
Junior
Customer and Technical Support
Mercier Consultancy

Mercier Consultancy

Mercier Consultancy specializes in multilingual recruitment and BPO outsourcing services, facilitating talent acquisition and business scaling across over 15 European countries while ensuring compliance with EU regulations.

Professional Services

Description

  • Engage with Danish-speaking customers by phone, email, and chat to answer inquiries about products and services.
  • Provide accurate information and resolve customer issues efficiently to maintain customer satisfaction.
  • Maintain detailed and accurate records of customer interactions in the CRM system.
  • Collaborate with team members and other departments to improve the overall customer experience.
  • Stay updated on company offerings, policies, and industry trends to deliver informed support.

Requirements

  • Fluency in Danish, both written and spoken; English proficiency is a plus.
  • Experience in customer service or a related field is preferred.
  • Excellent communication and interpersonal skills.
  • Ability to handle challenging situations professionally and calmly.
  • Proficiency with CRM systems and standard office software.
  • Self-driven with the ability to work independently and as part of a team.
  • Willingness to relocate to Bulgaria with relocation expenses covered.

Benefits

  • Competitive monthly salary.
  • Monthly performance bonus.
  • €1,500 signing bonus.
  • Relocation package.
  • Fully paid training.
  • Health insurance.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Refunds and Billing Specialist for the UK Market

ELVTR 51-250 Diversified Consumer Services

ELVTR is hiring a remote Refunds and Billing Specialist in the Philippines to manage billing issues, refunds, and client retention for its online education platform.

HubSpot Salesforce
12 minutes ago

Client Support Specialist

Trustly 251-1K Diversified Financial Services

Trustly is hiring a remote Client Support Specialist in Vitória, Espírito Santo to troubleshoot and resolve merchant, end-user, and third-party issues across its payments operations.

CRM
1 hour, 16 minutes ago

Healthcare Support Specialist

Winning Assistants Health Care Providers & Services

Healthcare Support Specialist at JW-BODD is a full-time role supporting patient scheduling, administrative coordination, and provider outreach for a healthcare client.

Cybersecurity HIPAA
2 hours, 7 minutes ago

Care Professional HR Associate

Honor 1K-5K Health Care Providers & Services

Honor Technology is hiring a remote HR Associate to support Care Professionals across the employee lifecycle by resolving HR inquiries, managing escalations, and maintaining compliant HR operations for its aging-care business.

2 hours, 28 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers