Massive Rocket

Massive Rocket

Massive Rocket is a Global Braze & Snowflake Agency that helps companies use data to understand their customers, automate communications, and generate predictable growth. They specialize in building beautiful digital experiences and increasing customer...

Media
51-250
Founded 2018

Description

  • Partner with the Principal CRM Strategist to shape and deliver client CRM strategies.
  • Translate complex CRM frameworks and recommendations into clear, compelling narratives and actionable plans.
  • Participate in client sessions throughout the Delivery Sales Lifecycle to uncover challenges and develop data-driven strategies.
  • Support pitches by presenting strategy, data, insights, and value propositions.
  • Lead strategy sessions based on lifecycle thinking, CRM best practices, and proven principles.
  • Align strategic recommendations with client KPIs, performance objectives, and ROI goals.
  • Collaborate with execution teams to ensure smooth handover and effective activation.

Requirements

  • 6+ years of hands-on CRM experience, including at least 2 years in a dedicated CRM Strategy role.
  • Experience in an agency, consultancy, or client-side team.
  • Working knowledge of CRM platforms such as Braze, Salesforce Marketing Cloud, or HubSpot.
  • Strong presentation skills and the ability to communicate complex strategies clearly.
  • Experience turning insights into value propositions and achievable activation plans.
  • Data-driven experience analyzing customer communications and informing audience selection, next-best actions, content, and timing.
  • Deep understanding of CRM ecosystems and Martech, including platforms such as Salesforce, Microsoft Dynamics, and HubSpot.
  • Valid work visa; visa sponsorship is not available.
  • Willingness to use personal equipment under the company’s BYOD policy.
  • Contractors must provide proof of incorporation and current insurance.

Benefits

  • Remote-first work environment.
  • Opportunities for rapid learning, career progression, and increased ownership.
  • Collaboration with global teams across Europe, the United States, and beyond.
  • Supportive, people-focused company culture.
  • Team meetups, events, and shared experiences.

Interested in this position?

Apply directly on the company website

Apply Now

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