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Account Manager, Customer Engagement

12 hours, 50 minutes ago
United States
Full-time
Mid Level
Account Manager
Customer and Technical Support
Asana Salesforce
Apply Now
LevelTen Energy

LevelTen Energy

LevelTen Energy provides a comprehensive transaction infrastructure platform that facilitates the buying and selling of renewable energy and assets, serving buyers, sellers, advisors, and financiers in the renewable energy economy across North America ...

Internet Software & Services
51-200
Founded 2016
$68M raised
View All Jobs

Description

  • Manage and expand relationships with approximately 40 renewable project developer and energy buyer accounts.
  • Serve as the day-to-day client contact, coordinating requests with Transactions, Product, and Client Services teams.
  • Lead client check-ins, market-update calls, project pipeline discussions, and proactive outreach on market or policy changes.
  • Scope and launch buyer demand signals, including RFPs and bilateral opportunities for PPAs, VPPAs, BESS contracts, and capacity supply agreements.
  • Drive platform adoption through user onboarding, product education, usage tracking, demos, webinars, and transaction opportunities.
  • Support PPA RFPs, auctions, and bilateral transactions, guiding clients through deal execution with transaction teams.
  • Prepare account reviews, usage summaries, and renewal materials to retain and renew client subscriptions.
  • Identify and lead upsell and cross-sell opportunities for PPA solutions, market intelligence, and other LevelTen products.
  • Maintain accurate account, contact, and opportunity data in Salesforce and keep RFP and market-activity trackers current.
  • Represent client perspectives in product design and contribute to marketing, thought-leadership, and team initiatives.

Requirements

  • 3+ years of relevant experience in renewable energy, energy consulting, or B2B account management or customer success.
  • Experience managing multiple client accounts and overlapping deadlines.
  • Strong written, verbal, and presentation communication skills with attention to detail.
  • Experience partnering cross-functionally with teams such as sales, product, or operations.
  • Ability to build relationships with clients and internal stakeholders, work independently, and make decisions quickly.
  • Proficiency with PowerPoint or Google Slides and Excel.
  • Ability to travel domestically up to 20%.
  • Familiarity with North American wholesale electricity markets, PPA origination, or utility-scale renewable project development (preferred).
  • Experience with Salesforce, Asana, or similar tools; business development, enterprise sales, or project management experience (preferred).
  • Experience using AI tools such as Claude (preferred).

Benefits

  • Estimated base compensation of $110,000–$140,000 per year, with estimated on-target earnings of $150,000–$180,000.
  • Full medical, vision, and dental coverage.
  • Wellness credit.
  • Flexible vacation policy.
  • 11 paid company holidays.
  • 401(k) plan.
  • Seattle- or Denver-based candidates preferred; remote candidates considered.

Interested in this position?

Apply directly on the company website

Apply Now

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