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Account Director - Financiers

10 hours, 10 minutes ago
United Kingdom
Full-time
Executive
Account Manager
Customer and Technical Support
Salesforce
Apply Now
Keyloop

Keyloop

Keyloop is the largest global automotive technology solutions provider, offering future motive technology to enhance the car buying and owning experience. Their comprehensive solutions cover the entire consumer lifecycle, empowering growth through dist...

Automotive
1001-5000
View All Jobs 13

Description

  • Own relationships with captive and independent financier accounts as their primary Keyloop contact.
  • Drive adoption of the Keyloop Retention Hub to improve customer retention outcomes.
  • Build relationships across commercial, risk, retention, operations, IT and senior leadership teams within financier organisations.
  • Develop understanding of financier commercial models, customer lifecycles, trade-cycle management and dealer-network operations.
  • Lead cross-sell of AI-based retention capabilities, including AI video and lead nurture, and identify wider Keyloop opportunities.
  • Support contract renewals and commercial negotiations with Legal, Enterprise, procurement and client legal teams.
  • Produce quarterly review packs covering retention outcomes, platform adoption, AI capabilities and delivered system developments.
  • Align with clients on their short-, medium- and long-term retention strategies and provide market intelligence on competitor offerings.
  • Maintain sales presentations and point-of-sale materials on shared portals.
  • Travel internationally and attend monthly in-person team meetings in the UK.

Requirements

  • Experience in the automotive sector, ideally automotive finance with a captive or independent financier.
  • Direct experience working with financiers, including knowledge of their commercial models, customer lifecycles, retention priorities and dealer-network relationships.
  • Understanding of the automotive finance lifecycle, including origination, contract management, end-of-contract journeys, retention and trade-cycle management.
  • Experience selling SaaS or cloud-based solutions.
  • Proven account-management experience with senior corporate stakeholders.
  • Experience using or providing customer-retention solutions, ideally in automotive finance.
  • Ability to apply a structured MEDDPIC sales approach and use Salesforce; familiarity with SF.com is advantageous.
  • Fluent English communication skills; French, Spanish, Italian or German proficiency is preferred.
  • Ability to manage stakeholders from operational teams through senior commercial and strategic leaders.
  • Highly organised, self-driven and resilient, with strong listening, questioning and communication skills.
  • Fluency with AI tools such as Claude or Copilot is a plus.
  • No academic qualifications are required; selection is based on experience and potential.

Benefits

  • Training, support and development opportunities to explore new career paths.
  • Collaboration and learning opportunities with global industry experts.
  • Performance-based pay and benefits.
  • Inclusive workplace that values diverse backgrounds and lifestyles.
  • Access to and training on AI tools to support creativity and productivity.

Interested in this position?

Apply directly on the company website

Apply Now

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