Relationship Manager - Maternity Cover

1 week, 1 day ago
Contract
Mid Level
Customer and Technical Support
Kooth

Kooth

Kooth is a leading provider of online mental health services, reaching over 15.1 million individuals globally. Our platform offers compassionate and effective support through digital therapy, chat counseling, and a mental health toolkit. Partner with u...

Health Care Providers & Services
51-250
Founded 2001

Description

  • Own contract renewals across the designated patch and secure uplifts, expansions, and new opportunities.
  • Develop high-quality business case proposals and support tenders to confirm renewals.
  • Optimise pricing and ensure contracts are maintained on the latest pricing structures.
  • Build and maintain strategic relationships with commissioners, provider trusts, provider collaboratives, CAMHS/AMHS, and wider system stakeholders.
  • Navigate the shift into ICS/Health Board commissioning structures and align engagement to local priorities.
  • Identify new service opportunities from commissioner relationships and feed requirements into internal solution development.
  • Deliver customer success presentations and sales pitches to commissioners, providers, stakeholders, and young people/adult cohorts.
  • Work with commissioners and the central support team to ensure accurate evaluation, reporting, and service performance insights.
  • Use Salesforce to forecast, record, and update contacts, opportunities, activities, and account plans in a timely way.
  • Collaborate with the Engagement Team Leader and Engagement Leads to align promotional and communication efforts.

Requirements

  • Experience identifying and converting new sales opportunities and tenders into healthcare service contracts.
  • Experience working with commissioners and providers to redesign services and develop new solutions.
  • A track record of meeting or exceeding sales and account growth targets.
  • Experience contributing to business growth strategies and campaigns as part of a team.
  • Knowledge of health and social inequalities and their impact on children, young people, and adults’ mental health.
  • Knowledge of the changing commissioning landscape and its impact on mental health and social care services.
  • Ability to liaise and network with a range of statutory, independent, and charitable partner agencies.
  • Ability to work positively with issues of diversity and difference.
  • Experience delivering presentations and sales pitches to commissioners, providers, stakeholders, young people, and adult cohorts.
  • High-level experience with computerised systems such as Microsoft, G-suite, Salesforce, and Slack, or similar tools, with the ability to adapt and learn.
  • Successful disclosure and barring check required as part of the recruitment process.

Benefits

  • Competitive salary of £38,000-£48,000 plus 20% OTE, depending on experience.
  • 28 days of annual leave plus public holidays.
  • Yearly professional training and development programmes.
  • Pension contributions and annual company share option awards.
  • Healthshield Care plan and access to an Employee Assistance Programme.
  • 24/7 telephone mental health support and GP consultations through the EAP.
  • Life assurance of up to four times annual salary.
  • Remote working flexibility and support for work-life balance.
  • Cycle to Work Scheme and Incapacity Income Protection.

Interested in this position?

Apply directly on the company website

Apply Now

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