Sr. Account Manager - Retail

4 hours, 39 minutes ago
Full-time
Senior
Sales and Business Development
Kobie Marketing

Kobie Marketing

Kobie Marketing specializes in providing comprehensive loyalty marketing solutions, combining strategy, technology, and program management to enhance customer experiences and drive enterprise value for leading global brands.

Professional Services
251-1K
Founded 1990

Description

  • Serve as the primary client contact for program management and maintain a proactive communication cadence.
  • Translate account plans and roadmaps into timely, high-quality deliverables.
  • Manage program configuration, including earn rules and logic, and support offer planning, measurement, and reporting.
  • Coordinate Kobie and client teams across workstreams, setting expectations and following through on commitments.
  • Identify risks, changing priorities, and unmet needs before they become issues.
  • Track contract milestones and support accurate, timely billing.

Requirements

  • 5+ years of experience in marketing, loyalty, or client-facing account management.
  • Experience managing multiple accounts and competing priorities while maintaining attention to detail.
  • Understanding of how platforms fit within a martech ecosystem and support marketing initiatives.
  • Clear, confident written and verbal communication skills.
  • Foundational financial and data analysis skills.
  • Bachelor’s degree in marketing or a related field.
  • Ability to travel up to 15%.
  • Retail industry experience preferred.
  • Experience with SaaS or loyalty platforms, CRM, and promotional marketing preferred.
  • Familiarity with Jira, Workfront, and Google Analytics preferred.

Benefits

  • Flexible remote-first work environment.
  • Flexible time off.
  • Nine company-wide holidays.
  • Benefits supporting employee growth, development, and personal well-being.
  • Opportunities for career progression toward Associate Director, Client Services.

Interested in this position?

Apply directly on the company website

Apply Now

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