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Partner Relationship Manager, Clinic Groups

2 hours, 20 minutes ago
Anywhere
Full-time
Mid Level
Account Manager
Customer and Technical Support
Apply Now
Koala Health

Koala Health

Koala Health is a non-profit organization's pet pharmacy that provides a convenient and affordable solution for pet medication needs. They verify prescriptions with your vet, package medications by date and time, offer free delivery and auto refills, a...

Specialty Retail
11-50
Founded 2021
View All Jobs 3

Description

  • Manage the sales cycle with veterinary practices, including lead generation, cold-call outreach, demos, closing, and onboarding.
  • Build and maintain relationships with clinic leadership, practice managers, veterinarians, and multi-location decision-makers.
  • Support larger, multi-location accounts and clinic groups with multiple veterinary clinics.
  • Identify and address customer pain points by communicating the value of Koala’s home delivery pharmacy solution.
  • Support onboarding and adoption of new clinic partners to ensure a smooth experience across practices and account groups.
  • Provide proactive communication, consistent follow-up, and strong follow-through to deliver a high-quality partner experience.
  • Stay current on industry trends and the evolving needs of the animal health and veterinary communities.
  • Collaborate cross-functionally with Product, Customer Service, and Leadership teams to improve the partner experience.

Requirements

  • High school diploma or equivalent required; bachelor’s degree preferred.
  • 4+ years of sales experience or B2B sales experience, preferably in the animal health industry.
  • At least 1 year of experience managing larger, multi-location accounts.
  • Experience working in veterinary or pet care environments strongly preferred.
  • Excellent spoken and written communication skills.
  • Experience supporting veterinary practices or similar partner relationships preferred.
  • Comfort working in a remote-first environment.
  • Animal lover is a plus, though not required.

Benefits

  • Remote-first work environment with flexibility to work from home.
  • Competitive salary.
  • Equity ownership opportunity.
  • Medical, dental, and vision insurance.
  • Partial coverage for partner and dependents.
  • Unlimited PTO.
  • 401(k) retirement account.

Interested in this position?

Apply directly on the company website

Apply Now

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