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Inbound Growth Specialist

1 hour, 9 minutes ago
United States
Full-time
Entry Level
Sales Representative
Sales and Business Development
CRM E-commerce Email Marketing Salesforce
Apply Now
Klaviyo

Klaviyo

Klaviyo offers intelligent email marketing, SMS, and automation services for ecommerce businesses, empowering brands to personalize customer interactions and drive growth.

IT Services
1K-5K
Founded 2012
View All Jobs 115

Description

  • Field inbound demo requests, trials, free accounts, and product inquiries via phone, email, and other channels.
  • Run consultative demos for smaller opportunities with a focus on one-call closes when possible.
  • Conduct business discovery to understand customer goals, urgency, and fit.
  • Qualify prospects in or out efficiently and prioritize where to spend time.
  • Own a high-velocity pipeline and manage it with strong prioritization and time management.
  • Advise customers on ecommerce best practices and effective use of Klaviyo’s platform.
  • Provide demonstrations of the platform and recommend best next steps or resources to encourage purchase or activation.
  • Collaborate cross-functionally with Sales, Business Development, Product, Customer Success, and marketing/sales leadership to improve the customer experience.
  • Create and maintain a structured feedback loop on product, web, onboarding, and other key customer touchpoints.
  • Perform other related duties as assigned.

Requirements

  • Previous academic, work, or internship experience with transferable skills such as sales, customer service, support, retail, or hospitality.
  • BA/BS degree or equivalent.
  • Experience or ability to operate in a fast-paced, high-volume environment.
  • Strong time management, prioritization, and attention to detail.
  • Excellent written and verbal communication skills.
  • Excellent interpersonal and customer service skills.
  • Proficiency with Google Suite and Microsoft Office Suite or related software.
  • CRM proficiency, such as Salesforce or a similar system, is a plus.
  • 6+ months of business development experience is a plus, but not required.
  • Substantive knowledge of ecommerce, SMS, and email marketing is expected.

Benefits

  • Base salary range of $23.08 to $34.62 USD per hour for U.S. locations.
  • Eligibility for the company’s annual cash bonus plan.
  • Variable compensation (OTE) for sales and customer success roles, where applicable.
  • Equity and sign-on payments may be included in total compensation.
  • Comprehensive health, welfare, and wellbeing benefits, subject to eligibility.
  • Up to 10% travel for onboarding, client or partner work, team meetings, and industry events, coordinated in advance.

Interested in this position?

Apply directly on the company website

Apply Now

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