Remote - Bilingual (Spanish) Permanent Inside Sales Agent (Debt/Credit)

3 months, 4 weeks ago
Full-time
Junior
Customer and Technical Support
The Credit Pros

The Credit Pros

The Credit Pros specializes in credit repair and improvement services by correcting errors on credit reports and providing free credit counseling and building tools to help individuals enhance their credit scores.

Diversified Financial Services
51-250
Founded 2009

Description

  • Handle inside and inbound phone sales for credit-related customers in the U.S. market.
  • Pitch and close credit repair solutions based on each customer’s profile and credit situation.
  • Follow the company’s step-by-step sales process to present TCP’s credit repair products.
  • Address and rebut customer concerns during the sales conversation.
  • Work toward and exceed sales quotas and KPIs.
  • Use TCP’s technology stack, including Microsoft Suite, Salesforce, ZOHO, and Hodu, in daily operations.
  • Communicate effectively with prospects and maintain a customer-first, solution-oriented approach.

Requirements

  • 1-2 years of customer service experience in B2C financial and banking services.
  • Proven experience in inside or inbound phone sales in the U.S. credit sector.
  • Knowledge of the U.S. credit industry, including credit cards, credit history, credit scores, reporting, lines of credit, and personal loans.
  • Remote full-time availability with one unpaid 1-hour break in a 9-hour shift.
  • Availability to work one of the specified EST schedules, including weekday-only or weekday-plus-Saturday options.
  • Ability to bring your own device and have a computer that meets company requirements.
  • Excellent communication skills and a solution-oriented mindset.
  • Customer-first orientation and empathy for customer needs.
  • Willingness to learn and work with TCP’s technology suite.

Benefits

  • 100% remote, permanent full-time role.
  • Base salary of $12/hour or $2,080/month minimum.
  • Progressive uncapped commissions.
  • 1 month of paid training.
  • Employee development, management training, coaching, and upskilling.
  • Flexible accruing paid time off.
  • Company holidays and birthday time off.
  • Health benefits eligibility after one year of association.

Interested in this position?

Apply directly on the company website

Apply Now

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