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Commercial Manager

3 hours, 26 minutes ago
Australia
Full-time
Senior
Sales Manager
Sales and Business Development
E-commerce Email Marketing Salesforce
Apply Now
Klaviyo

Klaviyo

Klaviyo offers intelligent email marketing, SMS, and automation services for ecommerce businesses, empowering brands to personalize customer interactions and drive growth.

IT Services
1K-5K
Founded 2012
View All Jobs 17

Description

  • Recruit, interview, hire, onboard, and retain top commercial Account Executive talent.
  • Inspect team workflows, pipeline hygiene, activity cadence, and deal velocity to drive accountability and coaching.
  • Run structured weekly 1:1s and team meetings to reinforce priorities and sustain a high-performance culture.
  • Build and execute individualized coaching plans to close performance gaps and accelerate rep development.
  • Partner with AEs on live deals, including calls, negotiations, and internal approvals for complex opportunities.
  • Lead timely and honest performance conversations in line with company policy.
  • Champion career development by understanding each rep’s goals and creating a path for growth.
  • Own forecasting and pipeline accuracy in Salesforce and provide leadership with visibility into risks and upside.
  • Drive net-new customer acquisition through disciplined outbound and inbound sales motions in the SMB to mid-market segment.
  • Work cross-functionally with Solutions Engineering, Legal, and Finance to remove blockers and accelerate deal cycles.

Requirements

  • 3+ years of experience as a closing Account Executive with a consistent track record of top performance.
  • 1+ years of experience in a team lead or management role.
  • Experience in high-velocity, high-transaction sales with the ability to manage multiple deals at once.
  • Strong Salesforce proficiency and a disciplined approach to pipeline management and forecasting.
  • Experience navigating cross-functional deal processes involving Legal, Finance, and senior leadership.
  • Demonstrated passion for coaching and developing sales talent.
  • High emotional intelligence with the ability to adapt communication and coaching style to the individual.
  • Ability to thrive in a fast-paced, evolving environment and make clear decisions under ambiguity.
  • Familiarity with the MarTech, ecommerce, or DTC ecosystem, especially owned channels like email and SMS, is preferred.
  • Experience selling against legacy MarTech or service platforms or in a displacement/switch motion is preferred.
  • Exposure to Klaviyo or comparable marketing automation tools is preferred.
  • Bachelor's degree or equivalent professional experience is preferred.

Benefits

  • Base salary of AUD $198,000.
  • Participation in the annual cash bonus plan.
  • Variable compensation / OTE for sales and customer success roles.
  • Equity as part of the total compensation package.
  • Sign-on payments may be included.
  • Comprehensive health, welfare, and wellbeing benefits, subject to eligibility.
  • Up to 10% travel for onboarding, client or partner work, team meetings, and industry events.
  • Flexible opportunities to grow within an early-stage APAC organization with internal mobility and development emphasis.

Interested in this position?

Apply directly on the company website

Apply Now

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