Leasing & Resident Manager

2 hours, 2 minutes ago
Full-time
Senior
Sales and Business Development
Corvias

Corvias

Corvias, established in 1998, is a trusted public-private partner specializing in providing creative, sustainable, and long-term solutions for state and local governments, the military, and higher education institutions. With a focus on infrastructure ...

Construction & Engineering
251-1K
Founded 1998

Description

  • Design and implement sales, marketing, operational, and administrative programs to meet occupancy, retention, revenue, and resident satisfaction goals.
  • Lead day-to-day leasing operations and ensure compliance with company standards, fair housing rules, and applicable laws.
  • Develop, execute, and manage local marketing strategies aligned with program and company standards.
  • Oversee resident relations and resolve complex or sensitive resident concerns, requests, and noncompliance issues.
  • Analyze, process, and reconcile housing-related resident financial transactions and resolve discrepancies.
  • Improve leasing efficiency and ensure processes create a positive experience for prospects and residents.
  • Inspect tour paths, common areas, model units, and available units to keep them ready for showing.
  • Coach, supervise, and provide performance feedback to team members while building accountability and ownership.
  • Train and develop team members on company culture, business goals, sales techniques, and leasing operations.
  • Build and maintain relationships with partner stakeholders and collaborate to support program effectiveness.

Requirements

  • 5+ years of relevant experience, including at least 2 years in residential property management.
  • At least 3 years of supervisory experience.
  • Proven success leading a team in a quota-driven environment.
  • Experience coaching team members on lead generation, closing techniques, contract compliance, and customer complaint resolution.
  • Proven ability to maximize revenue through data-driven strategies such as market positioning, promotions, price optimization, and customer loyalty programs.
  • Experience with accounting functions, including delinquent accounts, collections procedures, and transaction reconciliation.
  • Ability to interpret and analyze data, identify trends, and connect operations to business strategy.
  • Strong organizational skills with the ability to manage team activities and meet or exceed business goals.
  • Ability to interact professionally with people from diverse backgrounds and resolve escalated customer concerns.
  • Computer proficiency with word processing, spreadsheet, and database software.
  • Valid driver’s license and access to a personal vehicle.
  • Ability to work weekends and evenings as needed.
  • Ability to travel up to 25% of the time.

Benefits

  • Choice between two medical, dental, and vision plans.
  • 401(k) with immediate 100% vesting and up to a 4% company match.
  • Generous paid time off that increases with tenure.
  • 12 paid holidays.
  • Paid time off to volunteer.
  • 100% paid life and AD&D insurance.
  • Company-paid short-term and long-term disability coverage.
  • Parental leave.
  • Military leave.
  • Flexible Spending Accounts for health and dependent care.
  • Complimentary Employee Assistance Program.
  • Tuition reimbursement for growth and development.

Interested in this position?

Apply directly on the company website

Apply Now

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