Account Manager, Mid-Market Accounts

2 weeks, 6 days ago
Full-time
Junior
Customer and Technical Support
Kaseya

Kaseya

Kaseya provides integrated IT management and security solutions for MSPs and SMBs, enabling centralized IT operations, remote management, cybersecurity, and automation.

IT Services
1K-5K
Founded 2000
$567M raised

Description

  • Take ownership of a portfolio of mid-market accounts and identify upsell and cross-sell opportunities across Kaseya’s product suite.
  • Re-engage low-engagement customers and build strong relationships with key decision-makers.
  • Develop and execute tailored account plans with regular outreach, check-ins, and business reviews.
  • Monitor product usage and adoption metrics to address gaps and increase customer engagement.
  • Own revenue targets for the assigned account base and drive consistent expansion.
  • Partner with Customer Success, Sales, and other internal teams to deliver a seamless customer experience.
  • Use Salesforce to manage the pipeline, track account activity, and maintain accurate forecasting and reporting.

Requirements

  • 2+ years of experience in an account management or relationship-focused sales role.
  • Experience in B2B sales managing mid-market clients.
  • Experience working with VARs or channel partners to support growth (preferred).
  • Proven ability to meet or exceed sales targets (preferred).
  • Strong commercial mindset with a passion for account growth and expansion (preferred).
  • Highly motivated, coachable, and resilient in a fast-paced environment (preferred).
  • Excellent communication, organizational, and interpersonal skills (preferred).
  • Experience using CRM tools, with Salesforce preferred.
  • Strong analytical and forecasting abilities (preferred).

Benefits

  • Join a fast-growing company transforming the IT industry.
  • Work with cutting-edge technology.
  • Collaborate with a high-energy team.
  • Accelerate your career with visible impact in the role.
  • Equal employment opportunity regardless of protected characteristics.

Interested in this position?

Apply directly on the company website

Apply Now

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