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Strategic Partnership Manager

2 months ago
United States
Full-time
Mid Level
Partnerships Manager
Sales and Business Development
CRM Salesforce
Apply Now
Kapitus

Kapitus

Kapitus, a leading small business financing company, offers fast, flexible term loans and lines of credit from $5k to $5 million. With a focus on simplifying financing for small businesses, Kapitus provides multiple loan options to support business gro...

Diversified Financial Services
251-1K
Founded 2006
$490M raised
View All Jobs 23

Description

  • Serve as the primary point of contact for a dedicated portfolio of strategic and referral partners.
  • Own the full partner lifecycle, including onboarding, activation, ramp-up, and ongoing retention.
  • Establish consistent engagement routines and proactive touchpoints to drive partner loyalty and production.
  • Resolve partner issues quickly and maintain account health by flagging at-risk relationships early.
  • Continuously audit and improve workflows, tools, and communication cadences across the partner channel.
  • Identify friction points in the referral submission and funding pipeline and work cross-functionally to remove them.
  • Design and refine partner enablement programs, including training materials, product guides, co-marketing resources, and incentives.
  • Use Salesforce data to surface insights on partner behavior and program performance and translate them into operational improvements.
  • Oversee the day-to-day operations of referral and affiliate programs and ensure partners understand program mechanics, expectations, and incentives.
  • Track and report partner KPIs, deliver performance updates to leadership, and maintain accurate partner records in Salesforce.

Requirements

  • 3–6 years of experience in account management, partner/channel management, or business development.
  • Strong understanding of referral program mechanics and how to optimize partner engagement.
  • Demonstrated ability to manage a large portfolio of accounts with strong organization and follow-through.
  • Excellent communication and relationship-building skills across partners of varying sizes and sophistication levels.
  • Analytical mindset with the ability to pull and interpret CRM and performance data.
  • Self-starter who thrives in an individual contributor role with autonomy.
  • Background in financial services, fintech, alternative lending, or banking preferred.
  • Hands-on experience with referral or affiliate programs in small business lending is a significant differentiator.
  • Familiarity with affiliate or partner management platforms such as Impact.com or similar.
  • Working knowledge of small business lending products such as term loans, lines of credit, and revenue-based financing.
  • Experience with Salesforce or a comparable CRM.
  • Consideration for qualified remote candidates in states where Kapitus or a subsidiary has a physical presence.

Benefits

  • Competitive base salary range of $89,700–$143,900.
  • Eligibility for quarterly incentive compensation based on KPI and metric performance.
  • Comprehensive medical, dental, and employer-paid vision insurance through UnitedHealthcare.
  • Flexible Spending Account for qualified medical, dental, vision, pharmacy, and dependent care expenses.
  • Lifestyle Spending Account for physical, mental, and financial well-being expenses.
  • 100% company-paid basic short-term and long-term disability insurance, plus vision insurance.
  • Paid maternity and parental leave.
  • Commuter benefits for parking and travel expenses.
  • Tuition reimbursement of up to $5,000 annually, plus access to conferences and career development events.
  • Paid time off and sick time.
  • 401(k) retirement plan through Fidelity with a 25% company match up to 6% of annual salary.
  • Additional wellness and lifestyle perks including Calm App access, Sweat Equity, LifeBalance discounts, Plum Benefits discounts, and travel reimbursement.

Interested in this position?

Apply directly on the company website

Apply Now

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