Account Manager (AI Products)

1 week ago
Full-time
Mid Level
Customer and Technical Support
IV.AI

IV.AI

IV.AI is a top AI and machine learning agency empowering enterprises and financial services globally with data-driven decision-making for measurable value.

Capital Markets
51-250
Founded 2016

Description

  • Build trusted relationships with client stakeholders to drive adoption and measurable results.
  • Serve as the primary point of contact for client requests, questions, and issue resolution.
  • Define project goals, milestones, and success metrics with clients.
  • Partner with Sales to support renewals, upsells, and pre-sales enablement.
  • Ensure smooth handoffs from Sales to Post-Sales for new clients.
  • Lead project implementation, scoping, documentation, and planning with internal teams.
  • Track progress, budgets, and risks and communicate updates proactively to clients and internal teams.
  • Coordinate internal resources to deliver on client goals and remove roadblocks.
  • Partner with Product and Engineering to translate client needs into deliverables and technical solutions.
  • Support clients with configuration troubleshooting, product walkthroughs, demos, and user-enablement sessions.

Requirements

  • 4+ years of experience in account management, client success, or project delivery, ideally in SaaS or AI/tech-enabled products.
  • Proven ability to manage complex projects across multiple stakeholders.
  • Strong verbal and written communication skills for both technical and non-technical customer conversations.
  • Experience managing multiple stakeholders and concurrent projects.
  • Highly organized, analytical, and proactive problem-solving approach.
  • Proficiency with PowerPoint or Google Slides.
  • Experience with project management tools such as Asana, Notion, or similar.
  • Familiarity with data modeling and data schemas, such as SQL schema, GraphQL types, or MongoDB, is preferred.
  • Experience in Sales or Technical Sales, or working closely with those teams, is preferred.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Client Partner | Enterprise Platform Sales

Aera Technology 251-1K Internet Software & Services

Aera Technology is hiring a Client Partner to drive enterprise platform sales and client growth for its AI decision automation platform, partnering with senior executives to win and expand strategic accounts.

Machine Learning Salesforce
48 minutes ago

Associate Client Partner

#paid 51-250 Media

#paid is hiring an Associate Client Partner to support and grow enterprise client relationships in creator marketing, starting with hands-on sales support and progressing toward owning a territory and pipeline.

CRM Digital Marketing Influencer Marketing
48 minutes ago

Institutional Sales Manager (EU)

Binance 5K-10K Capital Markets

Binance is hiring an Institutional Sales Manager (EU) to manage and grow relationships with major institutional clients across remote locations in Europe.

Blockchain
1 hour, 3 minutes ago

Principal, Client Relations - Healthcare

TEECOM 51-250 Construction & Engineering

TEECOM is seeking a Principal, Client Relations for its Healthcare market to drive client development, expand partnerships, and grow business for its technology consulting and engineering services.

CRM GitHub
2 hours, 3 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers