AI Engagement Manager

1 month, 1 week ago
Full-time
Lead
Artificial Intelligence and Machine Learning
instacart.careers

instacart.careers

Instacart is a leading grocery technology company in North America that works with grocers and retailers to transform how people shop. They partner with over 1,000 national, regional, and local retail banners to facilitate online shopping, delivery, an...

Internet Software & Services
1K-5K

Description

  • Own the full AI engagement lifecycle from discovery through sustained workflow adoption as the partner’s primary point of contact.
  • Drive scope, timelines, milestones, and escalations while keeping cross-functional workstreams aligned and moving.
  • Translate partner needs into clear execution plans and monitor delivery against objectives with rigor.
  • Oversee testing, feedback loops, adoption tracking, and change management to ensure deployments create lasting workflow change.
  • Act as the bridge between field execution and R&D, ensuring field learnings are fed back and roadmap commitments are delivered.
  • Identify recurring patterns across engagements and turn them into reusable delivery playbooks and frameworks.
  • Track engagement economics, including resource allocation, time spent, cost inputs, and cost-to-deliver across the portfolio.
  • Surface cost/benefit signals to support prioritization and go/no-go decisions on new engagements.
  • Work on-site with partners during key phases and manage multiple engagements simultaneously.

Requirements

  • 8+ years of experience in technical project management, enterprise engagement management, or a related field delivering complex technical programs to external enterprise clients.
  • Experience managing programs across the full software development lifecycle, including requirements definition, scoping, build, test, and launch.
  • Ability to identify and manage risk, develop detailed work plans, and allocate resources across concurrent workstreams.
  • Technical fluency to discuss AI/ML implementations and integration dependencies with partner engineering teams.
  • Experience building engagement cost models and translating resource utilization and cost data into cost/benefit analysis.
  • Strong communication, organizational, time management, and meeting facilitation skills.
  • Proficiency with Jira, Asana, Smartsheet, Confluence, Google Workspace, PowerPoint, and Google Slides.
  • Bachelor’s degree in Technology, Engineering, Business, or a related field, or equivalent practical experience.
  • Willingness to travel approximately 50% within North America.
  • Preferred: experience managing AI, data platform, or systems integration deployments at enterprise scale.
  • Preferred: background in retail tech, e-commerce, operations, or CPG.
  • Preferred: experience working across engineering, product, and commercial teams.
  • Preferred: familiarity with agentic AI platforms, LLM APIs, or RAG-based systems.
  • Preferred: familiarity with Salesforce, Tableau, Looker, Power BI, Miro, or Lucidspark.
  • Preferred: PMP or equivalent program management credentials.
  • Preferred: prior work in a forward-deployed, embedded, or startup environment.

Benefits

  • Remote role with a Flex First work policy and flexibility to work from home, an office, or another location.
  • Highly market-competitive compensation.
  • Base salary range of $214,000-$226,000 for CA, NY, CT, and NJ; $205,000-$216,500 for WA; $196,000-$207,000 for select states; and $178,000-$188,000 for all other states.
  • Eligible for a new hire equity grant.
  • Eligible for annual refresh equity grants.
  • Access to Instacart benefits offerings.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Morning Executive Producer

TEGNA 5K-10K Media

KVUE-TV, TEGNA’s ABC affiliate in Austin, is seeking a Morning Executive Producer to lead the newsroom’s morning team and shape audience-focused local news coverage.

14 hours, 11 minutes ago

Production Director – Seasonal Content

Scopely 1K-5K Internet Software & Services

Scopely is hiring a Production Director – Seasonal Content to remotely lead the planning and execution of MONOPOLY GO!’s seasonal content portfolio across cross-functional game development teams.

14 hours, 11 minutes ago

Head of Production

Beast Industries is hiring a Head of Production to build and scale the operational organization behind a growing slate of original digital and live content.

14 hours, 26 minutes ago

Technical Delivery Manager (State & Local Government)

Appian 1K-5K Internet Software & Services

Appian is hiring a Technical Delivery Manager to lead customer technology engagements on the Appian platform and drive growth in strategic accounts for government and enterprise clients.

Agile CRM ERP
14 hours, 41 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers