Huntress

Huntress is a managed cybersecurity platform that protects small and mid-market businesses from cybercriminals. Their services include managed endpoint protection, detection and response, Microsoft 365 identity protection, and security awareness traini...

Professional Services

Industrials

251-1K (360)

Founded 2015

$160M raised

18 open positions

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Partner Success Manager

4 weeks, 1 day ago

United Kingdom

Full-time

Junior

Customer Success Manager

Customer and Technical Support

CRM Cybersecurity Salesforce

Apply Now

Huntress

Professional Services

251-1K

Founded 2015

$160M raised

View All Jobs 18

Description

Manage a book of business consisting of several hundred partners and customers while growing accounts and minimizing churn.
Act as a trusted advisor to partners and help deliver solutions that increase customer satisfaction and partner adoption.
Build and maintain strong relationships with multiple contacts within assigned partner organizations.
Collaborate with internal teams to support partner retention, expansion, and satisfaction goals.
Devise creative and valuable ways to engage partners and support their business objectives through training, education, and empowerment.

Requirements

2+ years of experience in a partner-facing role, ideally in sales or customer success.
Knowledge of the MSP space, preferably in the cybersecurity industry, is a plus.
Experience using Salesforce or a similar CRM.
Strong written and verbal communication skills with a professional approach to partner engagement.
Strong organizational skills and the ability to work in a hyper-growth environment.
Ability to manage multiple priorities and a large book of business.
Strong ability to execute customer success strategies and initiatives across all accounts.
Strong bias to action and ability to get things done efficiently and effectively.

Benefits

£47,600 base salary with on-target earnings of £59,500 plus equity.
100% remote work environment.
New starter home office setup reimbursement of £398.
Generous personal leave entitlements.
Digital monthly reimbursement of £92.
Travel to the US 1-2 times per year for company events.
Pension.
Access to the BetterUp platform for coaching and professional growth.

Interested in this position?

Apply directly on the company website

Apply Now

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