Huntress

Huntress is a managed cybersecurity platform that protects small and mid-market businesses from cybercriminals. Their services include managed endpoint protection, detection and response, Microsoft 365 identity protection, and security awareness traini...

Professional Services

Industrials

251-1K (360)

Founded 2015

$160M raised

18 open positions

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Partner Success Manager

4 weeks, 1 day ago

Ireland

Full-time

Junior

Customer Success Manager

Customer and Technical Support

CRM Cybersecurity Salesforce

Apply Now

Huntress

Professional Services

251-1K

Founded 2015

$160M raised

View All Jobs 18

Description

Manage a book of several hundred partners and customers to maintain and grow accounts while minimizing churn.
Serve as a trusted advisor to partners and help deliver solutions that increase customer satisfaction and partner adoption.
Build and maintain strong relationships with multiple contacts within assigned partner organizations.
Collaborate with sales, marketing, and internal team members to support partner retention, expansion, and satisfaction goals.
Devise creative ways to engage partners through training, education, and empowerment.
Support partner business objectives by helping them deliver cybersecurity through the Huntress platform.
Drive business efforts related to renewals, loyalty, expansion, and partner satisfaction.

Requirements

2+ years of experience in a partner-facing role, ideally in sales or customer success.
Knowledge of the MSP space is a plus, preferably in the cybersecurity industry.
Experience using Salesforce or a similar CRM.
Strong written and verbal communication skills with the ability to engage customers and partners professionally.
Strong organizational skills and the ability to work in a hyper-growth environment.
Ability to manage multiple priorities and a large book of business.
Strong ability to execute customer success strategies and initiatives across all accounts.
Strong bias to action and the ability to get things done efficiently and effectively.

Benefits

€51,200 base salary with €64,000 on-target earnings plus equity.
100% remote work environment.
New starter home office setup allowance of €480.
Generous personal leave entitlements.
Digital monthly reimbursement of €111.
Travel to the US 1-2 times per year for company events.
Pension.
Access to the BetterUp platform for coaching and personal and professional growth.

Interested in this position?

Apply directly on the company website

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