Home Care Sales Representative

7 hours, 51 minutes ago
Full-time
Junior
Customer and Technical Support
Honor

Honor

Honor is a company that is revolutionizing the way society cares for older adults by providing highly trained Care Professionals who offer compassionate home care services. Through their flagship brand, Home Instead, they are tackling the challenge of ...

Health Care Providers & Services
1K-5K
Founded 2014
$625M raised

Description

  • Manage high-volume inbound and outbound calls, typically 80+ per day, with prospective clients and families.
  • Listen to client needs and recommend appropriate Home Instead care solutions.
  • Explain services clearly, secure client commitment, and schedule follow-up consultations.
  • Meet individual and team targets for call volume, conversion rates, and interaction quality.
  • Track client activity and conduct follow-up using Salesforce or other CRM tools.
  • Communicate with clients through phone, email, chat, and text as needed.

Requirements

  • 2+ years of phone-based sales or customer service experience, inbound and/or outbound.
  • Bachelor’s degree or equivalent professional experience.
  • Experience working in a fast-paced, high-volume call environment.
  • Ability to perform effectively in a metrics-driven, goal-oriented setting.
  • Empathetic communication skills combined with confident sales execution.
  • Experience working remotely and managing time effectively within a virtual team.
  • Availability for a fixed schedule, evenings, weekends, and every fourth weekend.
  • Mandatory attendance and on-camera participation during the initial three-week virtual training period, Monday–Friday, 8:00 a.m.–5:00 p.m. Central Time.
  • Experience in home care, healthcare, or senior services preferred.

Benefits

  • Hourly pay range of $19.90–$22.10 USD.
  • Variable performance bonus of $3,600 annually, paid monthly; total target earnings are approximately $50,000.
  • Equity and 401(k) plan with up to a 4% company match.
  • Medical, dental, and vision coverage, including zero-cost employee plans.
  • Employer-paid short- and long-term disability and life insurance.
  • Generous paid time off, mental health benefits, wellness program, and discount program.
  • Full-time remote work arrangement.

Interested in this position?

Apply directly on the company website

Apply Now

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