E-commerce Director / Senior E-commerce Manager (Remote) | Canada

57 minutes ago
Full-time
Senior
Marketing and Growth
Hire Hawk

Hire Hawk

We help businesses hire talent globally, compliantly, and with a smile. We manage all planning, sourcing, vetting, hiring, payroll, and performance management.

Description

  • Own the end-to-end Shopify experience, including backend operations, storefront performance, and on-site execution.
  • Audit the current site, identify high-impact improvements, and create a clear 30/60/90-day plan.
  • Improve conversion rate and revenue per visitor through CRO, funnel analysis, and experimentation.
  • Elevate merchandising across collections, product pages, navigation, search, and promotions to improve AOV and conversion.
  • Build reliable analytics and reporting that clearly show performance, trends, and root causes.
  • Create and manage a promotional and merchandising calendar aligned to revenue goals and brand value.
  • Improve catalog and inventory hygiene, including product data, tags, collections, and operational accuracy.
  • Manage cross-functional execution with designers, developers, copywriters, photographers, content teams, and other partners.
  • Vet, hire, and manage freelancers and agencies while building scalable processes as the function grows.
  • Define and track the KPIs needed for a profitable, scalable DTC channel.

Requirements

  • 5+ years of e-commerce experience with direct ownership of site performance and revenue outcomes.
  • Strong Shopify expertise, including admin, catalog management, configurations, and third-party app/integration oversight.
  • Proven ability to improve conversion through CRO, merchandising, and checkout/funnel optimization.
  • Strong analytics instincts, including reporting setup, behavioral analysis, and prioritization.
  • Experience working cross-functionally with creative and technical partners such as design, development, copy, photo/content, and media/CRM.
  • Comfort operating in lean, entrepreneurial environments with responsibility for both leadership and execution.
  • Ability to overlap working hours with North American time zones; Canada-based candidates are strongly preferred.
  • Experience in fashion/apparel, DTC, or consumer products is preferred.
  • Experience rebuilding or modernizing an under-optimized Shopify store, especially mobile experience and conversion infrastructure, is preferred.
  • CRM/email experience, including strategy, segmentation, lifecycle flows, or scaling paid media after foundational improvements, is preferred.
  • Familiarity with AI tools that support creative workflows, photography enhancement, or digital merchandising is preferred.

Benefits

  • Access to a $200K+ perk marketplace with discounts on 150+ global services.
  • Option to withdraw up to 50% of approved earnings before payday.

Interested in this position?

Apply directly on the company website

Apply Now

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