Product Operations Team Lead

53 minutes ago
Full-time
Lead
Product Management
Fundraise Up

Fundraise Up

Fundraise Up specializes in enhancing online donation processes through AI-driven conversion optimization and integrated payment solutions, enabling organizations to maximize their fundraising potential and improve donor engagement.

Capital Markets
51-250
Founded 2017

Description

  • Own the intake, prioritization, and routing of new Product Ops initiatives as the main entry point for the function.
  • Lead cross-team process changes by designing frameworks, aligning stakeholders, and driving adoption.
  • Own shared operating processes across Product, Design, and Analytics, including quarterly planning, goal decomposition, and metrics alignment.
  • Build and maintain shared frameworks and artifacts such as prioritization logic, metrics models, and decision templates.
  • Identify systemic process issues and escalate them for cross-team or leadership-level resolution.
  • Drive AI automation of product workflows by identifying opportunities, building or overseeing solutions, and measuring results against baselines.
  • Manage Product Ops focus and workload so the team works on high-impact initiatives rather than reactive noise.

Requirements

  • Experience designing or significantly improving operational processes in a product or tech environment.
  • Ability to influence cross-functional partners and drive decisions without direct authority.
  • Metrics-driven approach with experience setting baselines and measuring adoption and satisfaction.
  • Bias toward scalable solutions that work across the team, not just one-off fixes.
  • Strong ownership mindset and accountability for outcomes, not just tasks.
  • Experience using AI tools to automate workflows or processes and identify meaningful leverage points.
  • Fluent English at C1 level or above.
  • Product fluency, including understanding of discovery, prioritization, planning cycles, and roadmap trade-offs, is a bonus.
  • Background in product operations or program management is a bonus.
  • Familiarity with OKR frameworks, quarterly planning, or company-wide goal alignment is a bonus.
  • Comfort working in a fast-scaling environment without a defined playbook for everything is a bonus.
  • Fluent in Russian, as the product team works in Russian.
  • Location in Spain, remote.

Benefits

  • Meaningful equity and stock options.
  • Competitive salary.
  • Private medical insurance for the employee and their family.
  • 23 paid vacation days per year.
  • 11 paid public holidays per year.
  • 5 company-paid sick leave days.
  • English learning courses.
  • Relevant professional education support.
  • Gym or swimming pool benefit.
  • Home office setup assistance, including furniture and equipment support.
  • Co-working support.
  • Remote working arrangement.

Interested in this position?

Apply directly on the company website

Apply Now

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