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Sr. Product Solution Engineer - Visibility AI

3 days, 2 hours ago
India
Full-time
Senior
Customer Success
Product Management
DNS JavaScript LLM Microservices SEMrush SEO TLS Vue.js
Apply Now
HighLevel

HighLevel

HighLevel provides an all-in-one sales and marketing platform that agencies can white label and resell, offering tools and resources designed to help businesses consolidate their marketing efforts and achieve their growth objectives.

Internet Software & Services
251-1K
Founded 2018
$60M raised
View All Jobs 104

Description

  • Act as the highest escalation point for SEO-related issues across websites, funnels, blogs, domains, DNS, indexing, crawling, rendering, structured data, and local listings.
  • Diagnose and resolve complex technical SEO problems involving crawlability, robots.txt, sitemaps, canonicalization, page speed, Core Web Vitals, and JavaScript rendering.
  • Work cross-functionally with Engineering, Product, and Support to drive issue resolution.
  • Investigate AI SEO and LLM search visibility issues across platforms such as ChatGPT, Gemini, and Perplexity.
  • Define and promote best practices for AI-readable content structures, entity-based SEO, knowledge graph optimization, and content chunking.
  • Own debugging and optimization for Google Business Profile integrations, Yext sync issues, NAP consistency, citations, and local ranking drops.
  • Translate recurring customer issues into product improvements, feature requests, and automation opportunities.
  • Partner with Product Managers to influence roadmap decisions, improve onboarding and UX, and contribute to PRDs and product discussions.
  • Create documentation, troubleshooting playbooks, AI SEO best practices, and SOPs to enable support teams.
  • Mentor junior PSEs and support engineers while driving quality standards and leading deep-dive sessions.

Requirements

  • Bachelor’s degree in Computer Science, IT, or a related field.
  • 4–7+ years of experience in technical support, solution engineering, or SEO engineering.
  • Strong expertise in technical SEO, including indexing, crawling, rendering, and schema.
  • Strong expertise in website performance and Core Web Vitals.
  • Experience with domain, DNS, and SSL configurations.
  • Hands-on experience with Google Search Console, GA4, and SEO tools such as Ahrefs, SEMrush, and Screaming Frog.
  • Working knowledge of APIs, databases, and frontend frameworks, with Vue.js preferred.
  • Strong analytical and debugging skills.
  • Excellent communication skills with the ability to explain complex SEO issues simply.
  • Experience with AI SEO or generative search optimization is preferred.
  • Experience with LLM behavior and content optimization strategies is preferred.
  • Familiarity with knowledge graphs, entities, and semantic SEO is preferred.
  • Experience working on SaaS platforms or website builders is preferred.
  • Prior experience influencing product roadmap is preferred.

Benefits

  • Remote-first work environment.
  • Opportunity to work at a well-funded and profitable company.
  • Chance to learn the intricacies of scaling a B2B SaaS startup.
  • Opportunity to build impactful products for a large global customer base.
  • A fast-moving environment that prioritizes lean execution and rapid product delivery.
  • A culture that emphasizes continuous improvement and innovation.
  • A team-oriented environment that values employee well-being.
  • Equal Opportunity Employer status.

Interested in this position?

Apply directly on the company website

Apply Now

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