Utility Billing Manager

1 day, 17 hours ago
Full-time
Lead
Operations
Havenpark Communities

Havenpark Communities

Havenpark Communities focuses on creating welcoming residential communities that enhance the living experience for its residents.

Real Estate
201-500
Founded 2015

Description

  • Lead and coach analysts responsible for utility recapture performance across assigned communities.
  • Own monthly recapture reporting for water, sewer, stormwater, and trash; investigate and resolve performance misses.
  • Maintain and advance the billback opportunity pipeline from rate analysis through billing launch.
  • Review rate analyses and billback recommendations before submission to leadership.
  • Manage rate-table updates, billback launches, and billing exceptions in ManageAmerica or a similar platform.
  • Audit provider invoices against resident billing to ensure accurate utility cost pass-through.
  • Oversee submetering projects from contracting and permitting through installation and billing activation.
  • Negotiate and manage waste, cable, and internet vendor agreements, including renewals and rate-escalation terms.
  • Maintain state rate-notice compliance and ensure required notices meet legal timelines and content requirements.
  • Build annual utility budgets and provide utility trend analysis for the broader budgeting cycle.

Requirements

  • 4+ years of experience in utility management, property operations, revenue analysis, or financial analysis.
  • People-management experience setting expectations, reviewing work, coaching employees, and addressing performance issues.
  • Advanced Excel skills and comfort working with large general ledger exports.
  • Working knowledge of multi-state utility pass-through regulations, or the ability to develop it quickly.
  • Strong vendor negotiation skills.
  • Clear written communication skills for resident notices, regulator responses, and executive summaries.
  • Experience with utility billing platforms such as ManageAmerica or Conservice (preferred).
  • Experience managing multiple recurring reporting, notice, and renewal cycles without missed deadlines (preferred).

Benefits

  • Competitive salary.
  • Comprehensive health benefits.
  • Generous paid time off.
  • Paid holidays.
  • 401(k) plan with a 6% company match.
  • Opportunities for learning, development, and skill-building.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

GTM Engineer

Versapay 51-200 Capital Markets

Versapay is seeking its first GTM Engineer to build and own automated revenue workflows, integrations, and AI agents that accelerate pipeline and reduce manual work across Sales and Marketing.

HubSpot JavaScript JSON Python REST API Salesforce Snowflake SQL
5 hours, 33 minutes ago

GTM Engineer

Versapay 51-200 Capital Markets

Versapay is hiring its first GTM Engineer to build automated workflows, integrations, and AI-driven processes that accelerate pipeline and reduce manual work across Sales and Marketing.

HubSpot JavaScript JSON Python REST API Salesforce Snowflake SQL
5 hours, 33 minutes ago

Vice President, Revenue Integrity - DRG & DRGV (REMOTE)

EnableComp 201-500 Insurance

Lead EnableComp’s Revenue Recovery function, directing DRG, medical-necessity denial, and ED-downgrade operations to achieve client, quality, and revenue performance goals.

HIPAA
5 hours, 33 minutes ago

Senior Revenue Operations (RevOps) Manager

Qualio 201-500 Pharmaceuticals

Qualio is hiring a Sr. Revenue Operations Manager to optimize the systems, data, processes, and AI-enabled workflows that support its global life-sciences go-to-market teams.

HubSpot Salesforce
5 hours, 48 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers