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Renewals Specialist

1 day, 14 hours ago
Anywhere
Full-time
Mid Level
Sales Operations
Operations
Apply Now
Havenpark Communities

Havenpark Communities

Havenpark Communities focuses on creating welcoming residential communities that enhance the living experience for its residents.

Real Estate
201-500
Founded 2015
View All Jobs 5

Description

  • Own the annual rent increase process from planning through implementation across the portfolio.
  • Build and manage renewal and rate-increase calendars aligned with lease expirations, occupancy goals, and NOI targets.
  • Program, validate, and audit rent increases, lease dates, renewal triggers, and resident records in property management systems.
  • Manage renewal notices and documentation, ensuring state-specific compliance for timing, content, delivery, disclosures, and filing.
  • Monitor renewal acceptance, retention, delinquency, turnover, occupancy, collections, and post-increase performance to improve pricing and retention strategies.
  • Partner with Community Managers and Regional Vice Presidents on renewal, non-renewal, and resident retention decisions.
  • Coordinate non-renewal workflows, move-out tracking, home disposition status, and turnover readiness.
  • Provide leadership with reporting on renewals, non-renewals, compliance status, and portfolio trends.
  • Identify and implement process improvements, workflow automation, and standardized renewal practices across communities.
  • Stay current on landlord-tenant and manufactured housing regulations across operating states.

Requirements

  • 3+ years of multifamily, manufactured housing, or residential property management experience with direct responsibility for renewals, rent increases, or lease administration.
  • Strong knowledge of multi-state landlord-tenant laws, including notice periods, delivery requirements, rent increase limitations, and non-renewal procedures.
  • Deep understanding of manufactured housing lease structures, lot rent dynamics, and resident-owned versus community-owned home tenancies.
  • Proficiency with property management systems; ManageAmerica experience is preferred.
  • Ability to program, validate, and audit renewal and rent-increase data.
  • Strong organizational skills for managing high-volume, deadline-driven workflows across a distributed portfolio.
  • Strong analytical ability to evaluate renewal data, identify trends, and make actionable recommendations.
  • Clear professional communication skills and ability to collaborate with onsite teams, RVPs, legal resources, and corporate leadership.
  • Detail-oriented, compliance-minded, and able to manage complex calendars and competing priorities independently.
  • Sound judgment in non-renewal decisions and resident edge cases, with a focus on NOI, occupancy, and measurable outcomes.

Benefits

  • Competitive salary.
  • Comprehensive health benefits.
  • Generous paid time off and paid holidays.
  • 401(k) with a 6% company match.
  • Opportunities for learning, development, and skill building.

Interested in this position?

Apply directly on the company website

Apply Now

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