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Sales Operations Specialist (Northwest)

3 weeks, 2 days ago
United States
Full-time
Junior
Sales Operations
Sales and Business Development
Salesforce
Apply Now
GuidePoint Security

GuidePoint Security

GuidePoint Security is a trusted cybersecurity consulting firm that provides expertise, solutions, and services to help organizations make informed decisions and minimize risks. Their elite team of experts offers holistic perspectives on cybersecurity,...

Internet Software & Services
251-1K
Founded 2011
View All Jobs 33

Description

  • Generate quotes, track opportunities, and process orders in Salesforce.com.
  • Respond promptly to internal and external inquiries.
  • Suggest pricing and payment solutions that balance customer needs and company policies.
  • Serve as a liaison among customers, vendors, sales executives, accounting, and contracts teams.
  • Develop and maintain product, industry, vendor, and service knowledge.
  • Maintain relationships with key vendors and customers.
  • Participate in regional forecast calls and perform pipeline analysis to support forecast accuracy.
  • Support marketing events by coordinating vendors, sponsorships, invites, and venues.
  • Manage multiple tasks with shifting priorities and tight deadlines.
  • Work with cross-functional teams to streamline processes and improve customer deliverables.

Requirements

  • High school diploma or GED required; associate degree or equivalent from a two-year college or technical school preferred.
  • 3+ years of experience in a customer service or sales support role.
  • IT industry background preferred.
  • Prior experience with CRM software required; Salesforce.com experience preferred.
  • Intermediate experience with Microsoft Office and internet navigation.
  • Technical sales/support and outbound calling experience preferred.
  • Strong prioritization, multitasking, and follow-through skills.
  • Solid math skills, including calculating margins, discounts, and percentages.
  • Strong written and verbal communication skills.
  • Ability to work a flexible schedule required.

Benefits

  • Remote-first workforce primarily for U.S.-based employees.
  • Group medical insurance options with substantial company premium contributions.
  • Group dental insurance with 100% employee premium coverage and 75% family coverage.
  • 12 corporate holidays plus a Flexible Time Off (FTO) program.
  • Healthy mobile phone and home internet allowance.
  • Retirement plan eligibility after 2 months at open enrollment.
  • Pet benefit option.

Interested in this position?

Apply directly on the company website

Apply Now

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