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Sales Operations Specialist (Mid-Atlantic)

2 hours, 15 minutes ago
United States
Full-time
Junior
Sales Operations
Sales and Business Development
Cybersecurity
Apply Now
GuidePoint Security

GuidePoint Security

GuidePoint Security is a trusted cybersecurity consulting firm that provides expertise, solutions, and services to help organizations make informed decisions and minimize risks. Their elite team of experts offers holistic perspectives on cybersecurity,...

Internet Software & Services
251-1K
Founded 2011
View All Jobs 45

Description

  • Generate quotes, track opportunities, and process orders using Salesforce.com.
  • Respond promptly to internal and external inquiries.
  • Suggest pricing and payment solutions that balance customer needs with pricing policies.
  • Serve as a liaison between customers, vendors, and outside sales executives.
  • Maintain relationships with key vendors and customers and develop product and industry knowledge.
  • Attend regional forecast calls and perform pipeline analysis to support forecast accuracy.
  • Coordinate with accounting and contracts teams to process and track orders.
  • Support new business and renewal business in a quota-bearing environment.
  • Assist the marketing team with planning and coordinating regional events, including vendor sponsorships, invitations, and venue arrangements.
  • Work with cross-functional teams to streamline processes and ensure customer deliverables.

Requirements

  • High school diploma or GED required; associate degree or equivalent from a two-year college or technical school preferred.
  • 3+ years of experience in a customer service or sales support role.
  • Background in the IT industry preferred.
  • Prior experience with CRM software required; Salesforce.com experience preferred.
  • Intermediate experience with Microsoft Office and internet navigation.
  • Technical sales/support and outbound calling experience preferred.
  • Strong math skills with the ability to calculate margins, discounts, and percentages.
  • Excellent written and verbal communication skills.
  • Self-motivated with strong prioritization, multitasking, and follow-through skills.
  • Ability to work well in a team, handle ambiguity, accept feedback, and make sound judgments.
  • Ability to work a flexible schedule required.

Benefits

  • Remote workforce primarily, with U.S.-based work and some travel possible.
  • Group medical insurance options with substantial employer premium contributions.
  • Group dental insurance with employer-paid employee coverage and partial family coverage.
  • 12 corporate holidays plus a Flexible Time Off (FTO) program.
  • Healthy mobile phone and home internet allowance.
  • Eligibility for a retirement plan after 2 months at open enrollment.
  • Pet benefit option.

Interested in this position?

Apply directly on the company website

Apply Now

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