Director, Revenue Operations

2 weeks ago
Full-time
Executive
Operations
Fetch Package

Fetch Package

Fetch Package is a last-mile package delivery platform for multifamily apartments, solving package management for property managers and providing a convenient amenity for residents.

Air Freight & Logistics
251-1K
Founded 2016
$100M raised

Description

  • Own company-wide revenue forecasting and partner with Sales and Customer Success leadership on weekly and quarterly bookings and churn models.
  • Define and maintain pipeline health metrics, customer health scores, and forecasting methodologies.
  • Build scalable models for account planning, territory design, segmentation, quota setting, and compensation design.
  • Serve as the primary RevOps partner to Finance during annual planning and build the operational inputs for the Annual Operating Plan.
  • Develop capacity models to inform GTM headcount decisions across Sales, SDR, and Customer Success teams.
  • Create and maintain executive dashboards for pipeline, bookings, revenue, retention, and productivity.
  • Standardize KPI definitions across Sales, Marketing, and Customer Success to establish a single source of truth.
  • Partner with GTM leaders to improve enablement infrastructure, workflows, and the lead-to-revenue lifecycle.
  • Architect, implement, and manage enablement technology while enforcing governance for access, data hygiene, and process compliance.
  • Lead and grow the RevOps team while serving as a strategic advisor to the business.
  • Act as the connective tissue between Marketing, Sales, Customer Success, Finance, and Product to align definitions, incentives, and operating cadences.
  • Own the design, documentation, and enforcement of rules of engagement across the GTM organization, including lead routing, ownership, quota credit, and dispute resolution.

Requirements

  • 7–10+ years in Revenue Operations, Sales Operations, or GTM Strategy, ideally in a high-growth B2B environment.
  • 3+ years leading and developing high-performing revenue operations or systems teams.
  • Deep expertise in Salesforce, including CPQ and complex reporting.
  • Proven ability to own and evolve a modern GTM tech stack.
  • Strong command of forecasting methodologies, pipeline analytics, and revenue modeling.
  • Exceptional ability to communicate and influence at the executive level.
  • Experience aligning Sales, Marketing, and Customer Success metrics under a unified revenue model.
  • Direct experience with AI-driven technologies that improve forecast accuracy, rep productivity, data hygiene, or buyer engagement.
  • Experience consolidating or rationalizing bloated tech stacks to reduce complexity, cut costs, and improve data reliability.
  • Bachelor’s degree in a related field or an MBA.

Benefits

  • Competitive compensation package.
  • $140,000–$160,000 annual salary range.
  • Comprehensive health, dental, and vision insurance.
  • Generous paid time off and holiday schedule.
  • Opportunities for professional development and career advancement.
  • Flexible work arrangements to support work-life balance.

Interested in this position?

Apply directly on the company website

Apply Now

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