Middle RAF Operations Specialist

1 hour, 35 minutes ago
Full-time
Junior
Data Science and Analytics
GR8 Tech

GR8 Tech

GR8 Tech is a leading B2B iGaming solutions provider, offering a full range of betting and gambling software solutions. Their top-of-the-line software and services cater to iGaming professionals looking to launch, grow, or upgrade their businesses, pro...

IT Services
251-1K

Description

  • Validate live and pre-match sports betting activity using Fairplay Monitor and internal alert systems.
  • Detect suspicious betting patterns such as arbitrage, value exploitation, latency abuse, abnormal winnings, fraud rings, and bonus abuse.
  • Apply immediate risk mitigation actions, including account segmentation, betting limits, and market restrictions.
  • Drive verification requests for suspicious accounts to validate player identities and block bad actors.
  • Resolve complex customer cases and internal JSM tickets related to fraud suspicions while meeting operational SLAs.
  • Partner with Trading, Payments, Risk, and Integrity teams on deep-dive investigations into betting anomalies.
  • Document audit-ready case notes and maintain accurate internal tracking tables for antifraud actions.
  • Report bugs, clarify rule logic, and suggest improvements to detection workflows and systems.

Requirements

  • 1+ year of hands-on experience in sports betting operations, fraud detection, or risk monitoring.
  • Strong understanding of sports betting mechanics, odds logic, and common fraud schemes such as arbitrage and value betting.
  • Proven ability to make fast, autonomous decisions under time pressure with high operational accuracy.
  • Readiness to work in a 24/7 environment on a structured 4/2 rotating shift schedule, including morning, evening, and night shifts.
  • Intermediate (B1+) English level for clear communication and documentation.
  • Experience working with BI tools such as Tableau or handling large operational datasets is preferred.
  • Familiarity with alert-based fraud detection systems such as Fairplay Monitor is preferred.
  • Basic understanding of SQL for independent data validation is preferred.

Benefits

  • Annual Benefits Cafeteria budget for sports, medical, mental health, home office, and languages.
  • Paid maternity/paternity leave plus a monthly childcare allowance.
  • 20+ vacation days, unlimited sick leave, and emergency time off.
  • Remote-first work environment with tech support and coworking compensation.
  • Team events, including online, offline, and offsite activities.
  • Internal courses and growth programs to support learning and development.

Interested in this position?

Apply directly on the company website

Apply Now

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