GitLab

GitLab: The comprehensive DevOps platform revolutionizing software development with automation, AI workflows, and essential tools for efficient collaboration.

Internet Software & Services

Information Technology

1K-5K (1630)

Founded 2014

34 open positions

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Staff Forward Deployed Engineer

2 months, 2 weeks ago

United States

Full-time

Lead

Customer Success

Software Development

CI/CD DevSecOps Docker Git GitLab Go Java Kubernetes Linux .NET PostgreSQL Redis Ruby Ruby on Rails Sidekiq Terraform TypeScript Vue.js

Apply Now

GitLab

GitLab: The comprehensive DevOps platform revolutionizing software development with automation, AI workflows, and essential tools for efficient collaboration.

Internet Software & Services

1K-5K

Founded 2014

View All Jobs 34

Description

Contribute production-quality code to GitLab’s product and adjacent systems.
Develop bug fixes, features, integrations, tooling, and performance improvements for strategic customer needs.
Work through GitLab’s engineering process, including issue discovery, merge requests, testing, review, and documentation.
Diagnose complex technical issues across product behavior, customer architecture, Git internals, CI/CD, APIs, infrastructure, and cloud environments.
Coordinate with Product, Engineering, Support, SRE, SA, CSA, CSM, Professional Services, and customer teams to drive resolution.
Translate field-discovered blockers into durable product improvements, reference architectures, and repeatable implementation patterns.
Drive adoption of GitLab Duo Agent Platform and resolve blockers related to AI governance, compliance, auditability, and workflow design.
Create thought-leadership content such as whitepapers, webinars, reference architectures, and technical strategy memos.
Ensure customer engagements produce durable outcomes rather than long-term dependency.
Guide strategic customers through adoption, retention, and technical-risk situations.

Requirements

Staff-level experience building, operating, or improving complex production software systems.
Demonstrated ability to contribute to large, mature codebases with high standards for testing, maintainability, performance, and security.
Strong Ruby/Rails or Go experience.
Experience diagnosing complex system behavior across application code, data stores, infrastructure, observability, networking, APIs, and customer usage patterns.
Deep understanding of modern DevSecOps workflows, including Git, merge requests, CI/CD, security controls, compliance needs, and enterprise software delivery.
Experience working with strategic customers or senior technical stakeholders in ambiguous, high-impact situations.
Ability to coordinate across multiple internal teams and customer teams without formal authority.
Strong written communication skills for technical narratives, architecture guidance, and reusable field/product assets.
Demonstrated judgment in distinguishing reusable product/platform work from customer-specific customization.
Direct experience with GitLab.com, Dedicated, or self-managed deployments (preferred).
Production experience with Ruby on Rails, Go, PostgreSQL, Redis, Sidekiq, Vue, TypeScript, Kubernetes, Docker, Linux, and observability tooling (preferred).
Deep familiarity with Git internals, repository performance, large-scale Git usage patterns, or CI runner behavior (preferred).
Experience with AI-assisted development, agentic workflows, AI governance, model evaluation, context management, or prompt/workflow design (preferred).
Experience creating whitepapers, technical talks, architecture frameworks, RFCs, public technical writing, or internal strategy documents (preferred).
Background in performance engineering, SRE, platform engineering, infrastructure engineering, or distributed systems (preferred).
Experience working in open-source or highly asynchronous engineering environments (preferred).

Benefits

Base salary range of $254,000 to $297,000 USD for the listed US level.
Benefits to support health, finances, and well-being.
Flexible Paid Time Off.
Equity compensation and Employee Stock Purchase Plan.
Growth and Development Fund.
Parental leave.
Remote work with global hiring, subject to location eligibility for some roles.

Interested in this position?

Apply directly on the company website

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