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Global Sales Development Operations Senior Associate

7 hours, 9 minutes ago
United Kingdom, Germany, Ireland, Netherlands
Full-time
Junior
Sales Operations
Sales and Business Development
Git GitLab Salesforce
Apply Now
GitLab

GitLab

GitLab: The comprehensive DevOps platform revolutionizing software development with automation, AI workflows, and essential tools for efficient collaboration.

Internet Software & Services
1K-5K
Founded 2014
View All Jobs 121

Description

  • Maintain the performance of sales development tools, including Salesforce, Outreach, ZoomInfo, Demandbase, and LinkedIn Sales Navigator.
  • Optimize processes and configurations across the sales development technology stack to improve usability and consistency.
  • Create training documentation that helps the sales development team use software tools effectively in their daily work.
  • Train sales development team members on core tools and workflows with clear guidance that supports adoption across regions.
  • Audit how tools are being used and identify opportunities to improve setup, governance, and ongoing effectiveness.
  • Investigate data quality issues that affect speed to lead and support issue creation and progression to drive resolution.
  • Measure and refine Outreach primary collections to improve how data and messaging are managed.
  • Assist business partners in evaluating the effectiveness of inbound and outbound sales development motions and the tools that support them.

Requirements

  • Experience working with modern sales and marketing tools such as Salesforce, Outreach, LinkedIn Sales Navigator, Demandbase, and ZoomInfo.
  • Required experience using Outreach in an operational or process improvement capacity.
  • Ability to maintain and improve business systems, with a focus on workflow design, tool configuration, and operational consistency.
  • Strength in identifying problems, investigating root causes, and turning findings into practical process improvements.
  • Experience working with data quality, data stewardship, or reporting that supports faster and more reliable sales execution.
  • Ability to create clear documentation and deliver training that helps distributed teams adopt tools and processes.
  • Experience working asynchronously with cross-functional stakeholders through clear written communication and shared documentation.
  • Experience learning and using GitLab and Git; transferable experience from similar operations, systems, or enablement roles is welcome.
  • 100% remote work eligibility based in the UK, Ireland, Germany, or the Netherlands.

Benefits

  • Benefits to support your health, finances, and well-being.
  • Flexible Paid Time Off.
  • Team Member Resource Groups.
  • Equity Compensation and an Employee Stock Purchase Plan.
  • Growth and Development Fund.
  • Parental Leave.

Interested in this position?

Apply directly on the company website

Apply Now

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