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Sr HR Associate (Shared Services) - 9 month fixed term

4 hours, 58 minutes ago
Philippines
Contract
Mid Level
Human Resources
Operations
Generative AI
Apply Now
G-P/Globalization Partners

G-P/Globalization Partners

G P offers Employer of Record solutions for global team management in 180+ countries, combining EOR, Payroll, and HCM solutions for streamlined and compliant workforce expansion.

Professional Services
1K-5K
View All Jobs 42

Description

  • Support employee lifecycle processes including onboarding, data management, absence management, visa renewals, transfers, and offboarding.
  • Prepare HR documentation such as employment contracts, amendments, HR policies, benefits enrollment documents, payroll enrollment documents, onboarding guides, employment certificates, and termination certificates.
  • Maintain employee records in the proprietary platform by updating personal data and processing HR transactions for hires, status changes, benefits, and terminations.
  • Administer benefits for customers and professionals, including coordination with brokers and insurers for enrollments.
  • Provide payroll data, including time and expense information, to support payroll administration in coordination with the payroll team and local payroll providers.
  • Perform audits and checks on data changes to ensure accurate and timely professional payments.
  • Improve HR processes and help maintain standard operating procedures and policies.
  • Communicate with professionals, customers, and internal teams to resolve queries and concerns through email and other channels.
  • Liaise with external vendors and providers, including insurance, local service, payroll, and pension partners, to ensure seamless coordination.
  • Serve as the first point of contact for professionals and customers during onboarding and offboarding.

Requirements

  • 2-5 years of HR operations experience, with shared services center experience desirable.
  • Detailed knowledge of HR procedures and policies.
  • Experience working within a shared services environment.
  • Basic knowledge of labor legislation across the APAC and UAE regions is an added advantage.
  • Excellent customer service skills.
  • Strong written and verbal English communication skills.
  • Proficiency with MS Office.
  • A proactive test-and-learn mindset and ability to quickly learn and deploy new AI features and platforms in a fast-paced environment.
  • Demonstrated AI literacy, including the ability to integrate generative AI tools such as Gemini and Notebook LM into daily workflows.
  • Resourceful problem-solving ability with a focus on identifying and resolving issues effectively.
  • Experience in stakeholder management and building positive relationships with internal and external stakeholders.
  • Strong self-motivation, attention to detail, and time management skills.
  • Ability to work in an international team across different locations and cultures.
  • Flexibility to accommodate different time zones based on customer and professional needs.
  • Experience handling offboardings is preferred.
  • Proficiency in local languages such as Mandarin, Vietnamese, Korean, Japanese, or Thai is an additional advantage.
  • This is a 9-month fixed-term contract with an immediate start preferred.

Benefits

  • Competitive compensation, with actual pay depending on qualifications, experience, education, and location.
  • Eligibility for an annual bonus for non-sales roles, subject to company and individual performance.
  • Generous paid parental leave.
  • Flexible time off.
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • Sabbatical after 5 years.

Interested in this position?

Apply directly on the company website

Apply Now

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