Sr HR Associate, Shared Services 9 8( 9 month Fixed Term Contract)

3 days, 20 hours ago
Contract
Junior
HR and Recruiting
G-P/Globalization Partners

G-P/Globalization Partners

G P offers Employer of Record solutions for global team management in 180+ countries, combining EOR, Payroll, and HCM solutions for streamlined and compliant workforce expansion.

Professional Services
1K-5K

Description

  • Support key employee lifecycle processes across the region.
  • Organize and maintain employee records in the proprietary platform, including personal data updates and HR documentation.
  • Process new hire, change of status, benefits, and termination forms.
  • Carry out audits and checks on data changes to ensure accurate and timely payment for professionals.
  • Support continuous improvement of HR processes and help maintain standard operating procedures and policies.
  • Communicate with professionals and customers to explain and resolve queries by email, phone, and other channels.
  • Liaise with G-P partners and vendors, including insurance, local service, and pension providers.

Requirements

  • 2-4 years of HR operations experience.
  • Strong written and verbal English communication skills.
  • Resourceful problem-solving ability and thorough knowledge of HR procedures and policies.
  • Strong administrative background.
  • Proficiency with MS Office.
  • Shared services experience supporting the Americas region.
  • Proven experience in similar human resources roles.
  • Ability to work with international teams across different locations and cultures.
  • Ability to work in a dynamic, rapidly changing environment.
  • Spanish language skills are a plus.
  • General knowledge of LATAM/Americas labor registration, especially Colombia, Mexico, and Brazil, is preferred.
  • Experience with case management, HR/payroll, and ticketing tools.
  • Knowledge of multi-country HR and compliance requirements.
  • 2+ years of experience in an HR Shared Services Center, Global Business Services, or centralized call center environment is preferred.
  • Experience coordinating with third-party vendors for background checks, payroll processing, or health insurance enrollment is preferred.
  • High attention to detail and a right-first-time approach to sensitive data entry is preferred.
  • Willingness to work night shift to cover US hours.

Benefits

  • Competitive compensation, with pay based on qualifications, experience, education, and location.
  • Annual bonus eligibility for non-sales roles.
  • Commission structure for sales roles.
  • Generous paid parental leave.
  • Flexible time off.
  • Medical insurance, dental insurance, and vision insurance.
  • Spending accounts.
  • Sabbatical after 5 years.

Interested in this position?

Apply directly on the company website

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