Program Manager, Partner Enablement

14 hours ago
Lead
Project and Program Management
Forward Networks

Forward Networks

Forward Networks provides advanced digital twin software that enhances network visibility, policy verification, and change modeling for large-scale networks, enabling organizations to prevent outages and optimize operations across diverse environments.

Internet Software & Services
51-200
Founded 2013
$112M raised

Description

  • Define and evolve the Partner Enablement Charter in alignment with partner-program goals and Channel leadership priorities.
  • Own onboarding and certification curricula for Sales, Technical Pre-Sales, Deployment and Implementation, and Operator and MSP partner tracks.
  • Design individual certifications and company designations, including readiness standards for Powered by Forward MSPs.
  • Align learning paths with partner levels, designation requirements, incentives, and Technical Services expectations.
  • Build recertification and quarterly release-refresh programs and maintain accurate certification tracking across LMS, CRM, and Partner Portal systems.
  • Adapt sales and technical enablement content, including messaging, discovery guides, customer stories, and deal-support materials, for partner audiences.
  • Coordinate technical learning, hands-on labs, graded capstones, assessments, and customer-engagement runbooks with subject matter experts.
  • Deliver live and virtual boot camps, certification cohorts, webinars, and partner events, including launch and pilot readiness activities.
  • Measure certification, designation, revenue, pipeline, win-rate, services-attach, delivery-quality, and partner-satisfaction outcomes to improve programs quarterly.
  • Launch all four enablement tracks and support initial Deployment and Implementation and Operator and MSP partner designations within the first 12 months.

Requirements

  • 7–10 years of experience in partner, channel, sales, or revenue enablement, including at least 3 years enabling channel partners, systems integrators, or MSPs.
  • Experience enabling complex, multi-stakeholder deals and building tiered partner certification programs.
  • Experience creating or coordinating hands-on labs, graded assessments, and practical certification standards.
  • Working technical fluency in networking or security to scope labs and capstones and evaluate content quality.
  • Strong facilitation, executive communication, and partner-executive engagement skills.
  • Proficiency with Salesforce and LMS analytics.
  • Experience with Absorb or a similar learning platform.
  • Ability to own programs, navigate ambiguity, and manage shifting priorities in a fast-paced environment.
  • Focus on measurable partner sales and delivery outcomes, with sound judgment on reusing versus creating content.
  • Familiarity with MSP and managed-services business models (preferred).

Benefits

  • Expected on-target cash earnings of $135,000–$175,000 per year.
  • Compensation determined based on job-related skills, experience, and relevant education or training.

Interested in this position?

Apply directly on the company website

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