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Senior Manager, Business Operations

3 weeks, 4 days ago
United States
Full-time
Senior
Executive Assistant
Project and Program Management
Power BI SQL Tableau
Apply Now
First Help Financial

First Help Financial

Diversified Financial Services
51-250
Founded 2006
View All Jobs 6

Description

  • Serve as a strategic partner to executive leadership on long-term direction and enterprise decision making.
  • Own the analytical foundation and narrative for board-facing decisions.
  • Evaluate unit economics, portfolio performance, and operational trade-offs and provide actionable recommendations.
  • Partner with Finance on forecasting, scenario analysis, and financial planning for strategic initiatives.
  • Design, implement, and continuously improve the company’s operating model, including business reviews, quarterly planning, and executive reporting.
  • Manage prioritization processes to keep work aligned with business objectives as the organization scales.
  • Develop reporting frameworks, dashboards, KPIs, and scorecards that provide a consistent view of performance.
  • Lead company-wide initiatives spanning Operations, Finance, Compliance, and Technology.
  • Translate executive priorities into structured plans with clear scope, ownership, timelines, and success metrics.
  • Identify trends and emerging risks across the business and proactively surface areas requiring attention.

Requirements

  • 6+ years of experience in business operations, strategic finance, consulting, banking, or a related field, with demonstrated ownership of strategic initiatives.
  • Preferred experience in auto lending or consumer lending, with familiarity across originations, credit, and servicing.
  • Proven ability to partner with senior leadership and contribute informed perspectives on complex business challenges.
  • Experience building or scaling programs, processes, or reporting frameworks from the ground up.
  • Strong execution skills with the ability to establish clarity, structure, and accountability while avoiding unnecessary complexity.
  • Advanced analytical capabilities, with experience working across operational and financial data to generate actionable insights.
  • Proficiency with Excel and spreadsheet modeling.
  • Experience with business intelligence platforms such as Tableau or Power BI.
  • Familiarity with SQL or related data querying tools preferred.
  • Excellent written communication skills and the ability to synthesize complex information into leadership-ready materials.
  • Ability to operate effectively in ambiguous, fast-paced environments with a focus on outcomes and decision-making.
  • Strong interpersonal and collaboration skills with the ability to navigate cross-functional priorities.
  • Hands-on approach and willingness to independently develop analyses, materials, and deliverables as needed.

Benefits

  • Starting base salary of $140K or more, depending upon experience, plus a bonus.
  • Remote/anywhere in the U.S. work location.
  • Generous health and welfare benefits.
  • Paid vacation.
  • 401(k) match.
  • Tuition reimbursement.
  • Quarterly social outings and monthly lunches.
  • Robust employee recognition and training/development program.

Interested in this position?

Apply directly on the company website

Apply Now

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