Senior Sales Operations Specialist

7 hours, 4 minutes ago
Full-time
Senior
Sales and Business Development
Finom

Finom

Finom provides an online payment solution that enables entrepreneurs to easily open business accounts and efficiently manage their finances, offering features such as international payments, cashback rewards, and personal assistance to enhance financia...

Professional Services
11-50
Founded 2019
$20M raised

Description

  • Own end-to-end operations for inbound and outbound sales funnels, from lead arrival through customer acquisition.
  • Monitor and improve lead speed, conversion, capacity, cost, qualification and win rates.
  • Identify operational friction, manual work and ineffective processes, then redesign or replace them.
  • Design lead routing, qualification, follow-up cadences, capacity models and handovers to Account Management.
  • Specify automation and AI workflows in partnership with Salesforce and data teams.
  • Run experiments and MVPs, measure results and discontinue ineffective initiatives.
  • Develop data-backed proposals and align Inbound and Outbound managers and the Chief Revenue Officer on changes.
  • Explain performance movements across lead volume, qualification rate, win rate, capacity and revenue.
  • Ensure sales operations solutions prioritize user productivity, scalability, security and customer-data privacy.

Requirements

  • 5+ years of experience in sales operations, revenue operations or a similar role with end-to-end funnel ownership.
  • Experience building high-volume, short-cycle sales processes where representatives manage large lead volumes.
  • Demonstrated experience replacing or substantially rebuilding a sales process, tool or funnel.
  • Strong funnel analysis, capacity modelling and unit-economics skills, with comfort working deeply with data.
  • Experience using automation and AI tools and assessing where they add value.
  • Ability to turn ambiguous problems into clear specifications and challenge inappropriate solutions.
  • Fluent English.
  • Ability to work independently in a fully remote environment.
  • Experience with AI projects, Salesforce or a comparable CRM, sales engagement, conversation intelligence or enrichment tools such as Outreach, Modjo or Clay (preferred).
  • Experience with SQL, SMB sales, fintech or other regulated industries, or multi-country European sales (preferred).

Interested in this position?

Apply directly on the company website

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