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Virtual Partner Account Manager

2 hours, 7 minutes ago
Canada
Full-time
Mid Level
Partnerships Manager
Sales and Business Development
CRM Machine Learning Salesforce
Apply Now
Extreme Networks

Extreme Networks

Extreme Networks is a global leader in cloud-driven networking solutions, delivering innovative services to optimize network infrastructure and user experiences.

IT Services
1K-5K
Founded 1996
View All Jobs 22

Description

  • Own short-term and long-term goals for channel partners in the region and support the creation of partner account plans.
  • Lead the territory channel development plan by mapping tiered partners to opportunities and identifying gaps, new partners, and recruitment needs.
  • Coordinate with channel marketing, channel sales engineering, channel operations, and other internal resources as needed.
  • Engage partner teams in planning and secure their commitment to account plans, activities, and investments.
  • Track major partner activities and sales opportunities in CRM (SFDC).
  • Maintain day-to-day visibility, responsiveness, and relationship building within assigned partner accounts.
  • Advocate for partners internally and improve their visibility and perception within Extreme's sales organization.
  • Manage communication follow-through with partner executives and sales teams through the last-mile communication plan.
  • Drive rules of engagement between channel partners and internal teams such as inside sales, account executives, and system engineers.
  • Assist with escalations and operational issues, including RMAs, part numbers, sales tools, development funds, and order operations.
  • Facilitate regular partner sales updates and training sessions on Extreme solutions, product launches, and sales strategies.
  • Host recurring conference calls to review products, programs, training, marketing activities, and partner concerns.

Requirements

  • Reseller or channel sales experience.
  • Strong business acumen with an understanding of partner go-to-market models and economics.
  • Ability to interpret income statements and assess partners' fiscal health.
  • Understanding of partner success criteria and how to align Extreme's business with partner priorities.
  • Excellent communication skills.
  • OTE based on qualifications and experience with a 50/50 split.
  • Compensation range of $90K CAD to $120K CAD.
  • Experience working with CRM tools such as SFDC (preferred based on role responsibilities).

Benefits

  • Remote full-time role based in Toronto, Canada.
  • Opportunity to work for a global networking leader with more than 50,000 customers.
  • Exposure to cloud-driven networking, AI, analytics, and automation-focused solutions.
  • Inclusive workplace committed to supporting underrepresented groups.
  • Equal-opportunity environment with broad anti-discrimination protections.
  • Use of artificial intelligence tools in the hiring process with final decisions made by humans.

Interested in this position?

Apply directly on the company website

Apply Now

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