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Senior Specialist, Technology Training & Enablement

1 day ago
United States
Full-time
Senior
Training Specialist
Operations
Apply Now
Experience Senior Living

Experience Senior Living

Experience Senior Living specializes in creating tailored senior living environments that engage and inspire residents through thoughtfully curated experiences and community-focused opportunities.

Health Care Providers & Services
11-50
Founded 2021
View All Jobs 3

Description

  • Design and deliver role-based training programs for core systems in in-person and virtual formats.
  • Create and maintain training materials such as playbooks, job aids, quick-reference guides, and Absorb courses.
  • Facilitate onboarding sessions and ongoing training for new and existing team members.
  • Support technology adoption for new implementations, enhancements, and system updates.
  • Execute structured change management plans and reinforce usage expectations through communication and coaching.
  • Gather user feedback, identify friction points, and improve training and system usability.
  • Partner with People, Operations, IT, and leadership teams to align priorities and rollout timing.
  • Support new hire onboarding and accelerate speed to proficiency across communities.
  • Observe field usage of systems and adjust training to close execution gaps.
  • Track training effectiveness and adoption trends to improve outcomes and consistency.

Requirements

  • Experience in training, enablement, or operations support in a multi-site environment such as senior living, healthcare, hospitality, or a similar industry.
  • Strong ability to deliver engaging in-person and virtual training.
  • Proven experience creating practical, user-friendly training content.
  • Experience supporting technology adoption or system implementations.
  • Ability to translate systems into simple, clear workflows and instructions.
  • Highly collaborative with the ability to build trust with field teams.
  • Strong execution mindset with a focus on clarity, consistency, and speed.
  • Remote position with routine travel to communities across Florida, Colorado, Virginia, Maryland, Indiana, and Ohio; travel is required.

Benefits

  • Medical, dental, and vision insurance.
  • STD/LTD, life, and voluntary life insurance coverage.
  • 401(k) with employer matching.
  • Paid holidays.
  • Up to 20 days of PTO in the first three years.
  • $90,000-$95,000 base salary.
  • 15% annual bonus target.

Interested in this position?

Apply directly on the company website

Apply Now

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