Senior Partner Success Manager, Airline & Car Rental Partnerships

1 hour, 55 minutes ago
Full-time
Senior
Sales and Business Development
Engine.com

Engine.com

Engine.com offers top-notch engine maintenance services for various industries, ensuring peak performance and client satisfaction.

Machinery
1-10

Description

  • Manage a portfolio of airline and car rental partner accounts as the primary operational point of contact.
  • Monitor partner performance against KPIs such as coverage, attach rates, booking volume, and margin.
  • Proactively identify and address partner underperformance.
  • Coordinate cross-functionally with Product, Engineering, Pricing, and Operations to resolve issues and unblock activation.
  • Support commercial negotiations by preparing materials, tracking deal terms, and managing follow-through.
  • Own partner cadence including QBRs, performance reviews, check-ins, and escalation processes.
  • Maintain accurate partner records, contract documentation, and pipeline tracking.
  • Track industry trends across airline distribution, connectivity, and car rental commercial models to inform partner conversations.
  • Identify upsell and expansion opportunities within existing partnerships and present recommendations.
  • Drive partner onboarding and activation for new agreements from signed deal to live integration.

Requirements

  • 4–7 years of experience in airline partnerships, distribution, account management, or supply operations within travel or travel tech.
  • Working knowledge of airline distribution models, including GDS, NDC, ancillaries, and fare structures, and/or car rental commercial constructs.
  • Strong organizational and project management skills with the ability to manage multiple partner workstreams simultaneously.
  • Clear, professional written and verbal communication skills for external partner-facing interactions.
  • Comfort working cross-functionally with Product, Engineering, and Operations teams.
  • Commercial awareness of how partnerships affect coverage, revenue, and customer experience.
  • Detail-oriented with strong follow-through on action items and commitments.
  • Experience at an airline, OTA, GDS, aggregator, or travel platform is preferred.
  • Familiarity with ARC settlement and airline commercial constructs is preferred.
  • Experience with API-based distribution or airline connectivity platforms is preferred.
  • Experience managing QBRs or structured partner review cadences is preferred.
  • Prior experience supporting senior leaders in commercial negotiations is preferred.

Benefits

  • Total OTE range of $170,000–$190,000 USD.
  • Competitive base salary tied to role and experience.
  • Opportunities for bonuses, commissions, and equity.
  • Hybrid-hub model with options for office-based or fully remote work depending on role needs.
  • Access to the company’s full benefits package via engine.com/culture.

Interested in this position?

Apply directly on the company website

Apply Now

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