Manager, Client Delivery - Revenue Cycle (REMOTE)

1 week, 3 days ago
Full-time
Mid Level
Customer and Technical Support
EnableComp

EnableComp

EnableComp specializes in complex claims and specialty revenue cycle management solutions for healthcare providers, focusing on optimizing reimbursements for various claims types, including VA, Workers' Compensation, and Motor Vehicle Accidents, throug...

Insurance
251-1K
Founded 2000

Description

  • Independently own operational alignment for assigned client accounts.
  • Develop a deep understanding of client contracts, SLAs, service-line scope, workflows, and operational dependencies.
  • Translate operational performance data into clear narratives that highlight drivers, risks, opportunities, and corrective actions.
  • Proactively identify trends, risks, and misalignment across the client lifecycle and recommend solutions.
  • Partner with clients and internal teams to align operational expectations with capabilities and constraints.
  • Monitor operational performance indicators and inventory health to spot emerging issues or deviations.
  • Lead root cause analysis efforts and develop outcome-oriented action plans with ownership, sequencing, and follow-up.
  • Prepare and facilitate monthly operational reviews and recurring client touchpoints.
  • Document meeting outcomes, decisions, action items, escalations, and client interactions in CRM and internal systems.
  • Support process improvement initiatives, workflow refinement, onboarding, and knowledge transfer as needed.

Requirements

  • Bachelor’s degree in Business, Healthcare Administration, Operations, or a related field required.
  • 3–5 years of experience in healthcare operations, revenue cycle, client-facing roles, or related environments.
  • Foundational understanding of operational workflows, data interpretation, and client support models.
  • Strong written and verbal communication skills, including client-facing presentation experience.
  • Demonstrated ability to independently manage client relationships and operational discussions.
  • Strong analytical skills with the ability to interpret data and translate it into actionable insight.
  • Proven ability to influence without authority in cross-functional environments.
  • Timely and regular attendance.
  • Equivalent combination of education and experience will be considered.
  • Consultative mindset with a focus on problem-solving and continuous improvement; willingness to learn and adapt in a dynamic environment.

Benefits

  • Remote work arrangement.
  • Full-time position.
  • Opportunity to work for a multi-year Top Workplaces award recipient.
  • Career growth and professional development support.
  • A company culture that emphasizes core values, collaboration, and employee growth.

Interested in this position?

Apply directly on the company website

Apply Now

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