SMB Account Manager

1 month ago
Full-time
Junior
Customer and Technical Support
Fieldwire

Fieldwire

Fieldwire is a mobile collaboration platform for on-site construction management, connecting the field to the office for real-time information sharing and efficient communication.

Construction & Engineering
251-1K
Founded 2013
$8M raised

Description

  • Develop relationships with small and medium-sized customer accounts through proactive outreach to uncover pain points and identify ways to drive more value from Fieldwire.
  • Manage contract renewals and lead negotiations with SMB customer accounts.
  • Retain and grow revenue across a managed book of about 150 accounts.
  • Conduct business reviews, product demonstrations, and trainings with clients.
  • Work with the Construction Success Team to solve complex customer needs.
  • Expand the book of business by asking for referrals and uncovering new business opportunities.
  • Provide consistent white-glove service to support retention and account growth.
  • Engage with customers at scale in coordination with internal teams.

Requirements

  • 1-2 years of quota-carrying inside sales experience with a track record of consistently exceeding targets, required.
  • Experience with outbound sales motions, including prospecting to generate leads and running full-cycle sales, preferred.
  • Experience managing projects with input from cross-functional teams.
  • Strong relationship-building skills and the ability to work well with a wide range of internal and external stakeholders.
  • Cold-calling experience, preferred.
  • SaaS environment or construction industry experience, preferred.
  • Experience with Salesforce.com, preferred.
  • B2B transactional experience, preferred.
  • Metrics-driven mindset.
  • Strong presentation skills with the ability to communicate technical product details to both non-technical and technical customers.
  • Excellent written and verbal communication skills in a primarily remote selling environment.
  • Highly organized, methodical, and process-oriented.
  • Ability to work in a fast-paced, high-performing sales environment.

Benefits

  • Estimated base salary of $70,000.
  • Eligible for a variable compensation bonus of up to $30,000.
  • Fully remote role within the United States.
  • Equal Opportunity Employer commitment to fair and inclusive hiring.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Associate Renewal Manager, Scaled

HubSpot 5K-10K Media

HubSpot is hiring an Associate Renewal Manager, Scaled to manage a high-volume book of business, protect retention, and drive accurate, timely renewals for its scaled customer segment.

CRM Google Tag Manager HubSpot
14 hours, 24 minutes ago

Account Manager

Mitratech 1K-5K Professional Services

Mitratech is hiring a Mexico-based customer relationship and account management professional to manage renewals, grow revenue, and support enterprise customers across its legal, risk, compliance, and HR software business.

CRM
14 hours, 24 minutes ago

Associate Vice President, Client Services (Publications)

Real Chemistry 1K-5K Professional Services

Real Chemistry is hiring an Associate Vice President, Client Services to lead strategic client partnerships, portfolio performance, and team development across publications and medical affairs accounts.

14 hours, 24 minutes ago

Data Center Capacity Consultant (Remote)

Myriad360 51-250 Internet Software & Services

Myriad360 is seeking a Data Center Capacity Consultant to lead customer-facing sales and advisory work on complex data center capacity opportunities from discovery through contract execution.

CRM
14 hours, 39 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers